Sr. Benefits Analyst (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are searching for a Sr. Benefits Analyst to support the US Benefits team with the delivery and administration of Health and Welfare, Disability, Leave and ancillary benefit programs for the organization. This role serves as the liaison between HR Solutions, associates, managers, vendors, and HR Business Partners providing a high-level of customer service.  This role resolves participant issues/concerns, conducts root cause analysis, and makes recommendations to improve workflows and operating procedures. In addition to general benefits administration, this role will have a secondary focus on assisting with the delivery of leave administration policies for the organization, including accuracy of information transmitted for payroll processing.
 

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and given the flexibility to work from home.

Job Responsibilities:

• First line of contact for research and resolution of complex escalated participant issues, collaborate with internal and external benefits stakeholders, the HR Operations team and HR partners for problem identification and resolution

• Provide guidance and operational support for benefits program including but not limited to benefit plan features, policy interpretation, payroll deductions, member inquiries, invoice processing and communications

• Coordinate the Broadridge benefits programs with the company’s outsourced vendors according to plan guidelines, federal and state regulation, and established company practices

• Monitors/audits vendor partner interfaces for data integrity including data research, analysis, and testing support

• Handles the production of ongoing reports, extraction of various vendor reports and preparation of required reporting for plan administration and compliance requirements

• Support project management of department projects and activities, as needed

• Remain current on related local, state, and federal law changes as they relate to benefits, including time off and leave management

• Work with outsourced vendors and Broadridge Payroll to ensure salary continuation and third party off-sets are accurately applied

• Responsible for communication with the associate, manager, Human Resources, and/or any third-party leave administrator during the duration of an associate’s leave as needed

Preferred Qualifications:

• Bachelor’s degree or equivalent

• Strong knowledge of health and welfare experience

• Strong experience interfacing with external health and welfare vendors

• Minimum of 5 years of experience in benefits administration for a medium to large workforce

• Knowledge of multi-state leave requirements and processing

• Experience with ADP Payroll (EV5) and advice to pay process, Workday HRIS, Service Now or similar case tracking system is preferred

• Experience with HR and Benefits systems and reporting

• Certified Employee Benefits Specialist (CEBS) or other Benefits credentialing desirable

• Computer proficiency including MS Word, PowerPoint and Advanced Excel skills (v-look ups, pivot tables, etc.)

• Experience with Workday HRIS, ADP Payroll (EV5), and/or ServiceNow a plus

Compensation & Benefits:

• Salary Range: 95,000 - 115,000 depending on experience. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

• Annual Bonus: 7.5% of Salary

• Benefits: Medical, dental, life and vision insurance. 401k w/ match, parental leave, and more. Medical insurance starts immediately upon hire.

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Broadridge associates helped us envision our Connected Workplace, a work model that allows associates around the globe to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows