2ND SHIFT WAREHOUSE OFFICE CLERK - IL

Job Summary:

The Warehouse Office Clerk will provide direct support to the Warehouse Manager, Warehouse Supervisors and warehouse operations with shipping and receiving responsibilities. Responsible for performing the clerical and administrative functions for shipping and receiving areas, while providing excellent quality assurance and customer service.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Hands-on involvement in all aspects of warehouse office administration
• Provides clerical support to various management and operations functions, including but not limited to filing, faxing, scanning and emailing
• Serves as the frontline customer service to receive, solve and/or escalate customer inquiries and issues
• Prioritizes workflow to maximize the number of shipments that can be resolved and sent out for delivery in the same day
• Monitor and oversee shipping and receiving documentation of inbound and outbound shipments
• Maintain, review and complete paperwork required for the shipping/receiving process
• Analyze, retrieve, and evaluate information

Required Skills/Abilities:

• Ability to perform work accurately and thoroughly
• Ability to communicate effectively with others using the spoken word
• Ability to work successfully with a diverse population; internally and externally, regardless of age, gender, race, ethnicity, religion or position
• Ability to act calmly under stress and strain, and not be hasty
• Must be dependable and trustworthy, ethical, honest and have integrity
• Must be organized, having the ability to follow a systematic method of performing a task
• Exercise a high level of independent judgement, organizational ability and initiative

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Basic Qualifications:

High school diploma or equivalent/Some college preferred

2 - 4 years related experience in a similar role or capacity preferred

Good written and oral communication skills

Good knowledge of general office equipment

Bilingual in English and Spanish

Ability to communicate effectively with management, staff and customers

Self-starter with the ability to multi-task

Flexibility in the workplace; adapt to a fast-paced dynamic work environment

Detail oriented problem solver

Ability to work toward completing given deadlines and goals daily, weekly or other

Proficiency with Microsoft Office products (Word, Excel, Outlook, etc.)

Physical Requirements:

• Prolonged periods of sitting at a desk and wor