Service Coordinator

The Service Coordinator position at G&W includes but is not limited to the following items: 

• Dispatch incoming service calls 
• Enter service labor hours 
• Open and close service work orders
• Quote and schedule delivery of equipment with customers and internal departments   
• Schedule transportation of equipment between branches
• Responsible for tracking and billing of rental equipment
• Responsible for billing of internal and external transportation costs

 

Job Requirements

• Minimum of 2+ years’ experience working in a dispatching, fast paced, customer service position
• Material handling industry experience preferred
• Working knowledge of Microsoft office products
• Ability to multi-task in a fast-paced environment
• Self-starter who can work independently or with a team of like associates
• Excellent communication skills
• Able to process paperwork associated with service work, rental contracts, and transportation. 
• Able to effectively manage time
• Drug screen / criminal background check