Working at Freudenberg: We will wow your world!

Responsibilities:

• Managing customer relations for own customer portfolio;
• Order acceptance and processing in the ERP system (SAP);
• Checking and ensuring the availability of goods;
• Order tracking until delivery;
• Quotation process and follow-up;
• Active management of customer queries;
• Issuing of credit notes for bonus payments and provisions;
• Managing customer claims related to products or processes;
• Other sales supporting activities.

Qualifications:

• Bachelor in economics or similar;
• Experience in similar position / BPO industry;
• Excellent English language use;
• Italian language skills represent an advantage;
• Advanced knowledge of MS Office programs (Outlook, Word, Excel etc.);
• Experience in working with SAP and/or CRM tools represent an advantage;
• Independent and responsible way of working;
• Good communication skills and team spirit;
• Fact-driven and strong analytical skills;
• High ambition and customer orientation in the B2B area.

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The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Performance Materials SRL