Business Analyst IV

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

As a Business Analyst, you work closely with business stakeholders to understand their needs and objectives while supporting the clarification of business solutions.  Using a variety of tools, you will elicit, document, and manage business requirements and processes.  Functional specifications are adjusted for the methodology in use and created through the translation of requirements.  You will support and lead the delivery of a quality solution through user acceptance testing and validation activities.  As your experience and capability increases, your skills and understanding will be sought out to support project management and leadership planning activities that support your business partners.

Principal Duties & Responsibilities:

45% Business Analysis and Requirements Management

• Perform business analysis on all aspects of technology and business improvement projects, focusing on stakeholder analysis, requirement development and management, and acceptance testing.

• Using a variety of elicitation techniques, work with key stakeholders to understand and document current ("as-is") and future state ("to-be") end-to-end processes and identify requirements.

• Perform gap analysis between current and future state processes to document requirements necessary to move to future state.

• Identify improvement opportunities to optimize future state design.

• Evolve requirements from highest level needs and features to detailed requirements, collaborating with technical resources to ensure the technical solution meets the needs of the business.

• Manage all aspects of requirements engineering, including elicitation, analysis, specification, verification, and management throughout the project lifecycle.

30% User Acceptance Testing Planning and Coordination

• Lead User Acceptance Testing (UAT), including developing the test strategy, creating test scenarios and scripts, organizing and coordinating testers and testing activities, and reporting results.

15% Leadership and Influence

• Communicate, facilitate and collaborate in a wide variety of settings and projects that are complex, up to and including enterprise-wide assignments.

• Define procedures or identify innovative solutions for how to complete analytical tasks.

• Influence decision making and actively engage with project leaders, sponsors, and key stakeholders to ensure optimum business value delivery.

• Act as a mentor and role model for other team members.

• Assist senior team members with project management duties.  May lead projects as necessary.

• Assist Learning and Development producing job aids, training material and instruction manuals for end-users.

10% Problem Solving and Continuous Improvement

• Drive continuous improvement of business analysis discipline.

• Other duties, as assigned.

Skills and Background You’ll Need

• Experience:  8 years of related experience that includes the following:

  • Experience in re-engineering processes to improve effectiveness and efficiency.

  • Experience in process improvement and project management preferred.

  • Experience in insurance operations preferred.

  • Excellent communication, time/project management, creative problem solving, organizational, and analytical skills.

• Education:  Bachelor’s degree in Business or a related field desired

  • Achievement of or progress toward:  Fellow, Life Management Institute (FLMI), Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA) preferred; Project Management Professional (PMP), certification in Process or Performance Management, or certification in Quality Assurance/Testing desirable. 

  • Preferred:  Masters Degree in Business or a related field.  Completed certification(s).

  • Highly encouraged:  Membership in local business analysis association.

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