Technical Writer

Job Title: Technical Writer

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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The Opportunity:
CACI’s Technical Writer is responsible for developing and updating documentation for both project and operational activities, including Management Plans, process workflows, training presentations, process assets, Standard Operating Procedures, Job Aids and Work Instructions. You will conduct documentation reviews and audits to verify quality and compliance with DHS specifications, standards, and constraints. You will assist in monitoring performance metrics to evaluate the effectiveness and efficiency of the documentation.
Location: National Harbor, MD (hybrid – 3 days a week on site)


Responsibilities:

• The candidate will work as the Technical Writer on a large IT program supporting a federal government client.
• Support service delivery excellence functions of a large federal government IT services contract.
• Support program startup activities by coordinating startup planning and preparing contractual deliverables to support contract startup and kickoff readiness.
• Create, structure, publish, and manage documentation to ensure clarity and accuracy.
• Maintain document repositories, ensuring content is well-organized, current, and easily accessible.
• Collaborate with stakeholders to define documentation requirements and gather relevant content
• Conduct regular documentation reviews and audits to verify quality and compliance.
• Implement quality control activities, including peer reviews and editing, to ensure the accuracy and adequacy of documentation.
• Develop and maintain documentation templates and standards.
• Support the sharing of knowledge through various channels.

Qualifications:

Required: 

• Bachelor's degree and at least 3 years of related experience.
• Ability to obtain a DHS EOD Eligible
• Possess strong writing skills, with the ability to create clear, concise, and engaging documentation.
• Possess strong problem-solving, structured thinking, and the ability to transform data into well-organized content
• Ability to gather, synthesize, and analyze information from various sources to develop comprehensive documentation.
• Proficient in Microsoft Office Suite (PowerPoint, Word, Excel, Visio, SharePoint and Adobe Acrobat Pro.
• Ability to work effectively both independently and as part of a team.
• Ability to communicate clearly and professionally with stakeholders at all levels.
• Keen eye for detail.
• Ability to prioritize tasks and projects to meet deadlines; capable of handling multiple requests simultaneously.
• Ability to quickly learn and understand complex topics.

Desired:

• Active DoD clearance
• Understanding of IT Service Management principles

         

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What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance qu