Technical Trainer - M&R

Job Summary
The Technical Trainer plans, prepares and delivers training programs to meet the development needs of the employees.  Provides quality, timely and innovative training curriculum, including but not limited to: safety and applications along with training within Gas Operations job classifications. Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs.  Assess course and curriculum development. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory, OSHA and industry requirements. This role also makes final determination on employee training and work readiness/progression status. Works together with field operations and On the Job Trainers to determine employee competency to determine and deliver competency training as needed.


Essential Functions

Technical Trainer 2: (Includes Technical Trainer 1 duties plus):

• Independently provides learning activities for more complex courses to improve student knowledge
• Oversees training of tech trainer 1
• Implements/trains learning initiatives that provide practical in field experience for employees
• Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions
• Partners with operations management to identify training needs and delivers programs to ensure compliance
• Identifies needs and participates with Gas Standard reviews within operations
• Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses
• Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches

Technical Trainer 3 (Includes Technical Trainer 2 duties plus):

• Leads learning events that build student knowledge and skill with a primary focus on gas activities 
• Directs classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning
• Implements/trains learning initiatives that provide practical in field experience for employees
• Leads a Training governance program
• Subject matter expert for curriculum development
• Develops and maintains working relationships with front line leaders to be aware of trainee experiences and knowledge
• Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches

Required Qualifications For Position

Technical Trainer 2

• 3+ years of experience in gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
• Experience delivering effective technical training & evaluation programs
• DL NUMBER - Driver License, Valid and in State Valid Driver's License
  Upon Hire

Technical Trainer 3

• 5+ years of experience in gas utility industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
• Extensive experience in delivering effective technical training & evaluation programs
• Previous experience as a facilitator for various size groups
• Excellent communications, presentation, interpersonal skills
• Knowledge of PC applications/skills
• Knowledge of maintenance and operating procedures and processes used in the programs assigned
• Excellent communications, presentation, interpersonal skills
• Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
• Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned
• Excellent communications, presentation, interpersonal skills
• Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
• Knowledge of Collective Bargaining Unit Agreement (where applicable)
• DL NUMBER - Driver License, Valid and in State Valid Driver's License
  Upon Hire

Preferred Additional Qualifications for Position

• Bachelor's Degree
• other technical related certifications or equivalent field experience
  Upon Hire

Physical Demands


The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their norma