Director, Marketing Transformation

Job ID: 261524
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Marketing
Remote Eligible: Hybrid Schedule

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

The Director, Marketing Transformation leads cross-department strategic transformation initiatives that enhance the marketing organization's capabilities and team collaboration. This role advises and achieves buy-in with senior leadership on iterative organizational design opportunities, capability development, and change management approaches. The Director manages a small but impactful team and builds strong rapport across all marketing senior leaders and key cross-functional leaders in Operational Excellence and HR.

Responsibilities:

• Team Synergy & Culture Building (20%)

  • Foster a learning mindset, permission to experiment, and a culture of cross-pollination and knowledge-sharing.
  • Define the Marketing Organization’s future state vision for team members’ core competencies to inform career development and L&D strategies.
  • Cultivate and enhance marketing’s core values and operating principles in line with Sephora’s purpose and values.

• Collaboration Frameworks (30%)

  • Design and gain leadership alignment on comprehensive transformation strategies that align with Sephora's marketing goals and organizational vision.
  • Identify opportunities for process optimization and organizational evolution through stakeholder feedback and data analysis.
  • Synthesize insights from multiple sources to inform strategic recommendations.
  • Establish and socialize best practices to ensure continuity where needed and agility where beneficial.

• Change Championship (30%)

  • Promote departmental adoption by providing necessary trainings, tools, and cross-team support.
  • Partner closely with the Change Management team in Operational Excellence and with L&D to leverage existing tools and trainings, customizing where necessary.

• Learning & Development (20%)

  • Establish an annual L&D plan that supports our iterative operating model and a culture of empowerment and feedback.
  • Partner with HR on supplemental L&D resources.
  • Communicate information and ideas succinctly so others can understand and translate them into action to drive the business.

Qualifications:

• Strong strategic vision-setting and team management skills.
• Effective cross-functional team influence and communication abilities.
• Expertise in change readiness and management.
• Ability to organize thoughts to clearly and effectively communicate.
• Leadership and executive presence.
• Ability to prioritize team focus to drive the highest return to the business.
• Agile coaching skills.
• Proactive problem identification and solving abilities.
• Results-driven and highly adaptable to near-constant change.
• Ability to engage and inspire teams.
• Project prioritization, organization, and delegation skills.
• Values uniqueness and differences.
• Ability to identify opportunities for operational optimizations.
• Cultivate