AVP, Account Management Strategy

Job Description:

Role Summary/Purpose:

The AVP, Account Management Strategy role is responsible for driving analytic insights for Upgrades and Balance Transfer initiatives across all platforms from a Credit Perspective. In this role you will work cross functionally to identify, understand and design innovative strategies to drive the success of the business.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Develop, execute, monitor, and drive process improvement of credit line strategies

• Drive advanced analytics within loss mitigation strategies

• Partner with modeling teams/vendors to drive advanced targeting strategies

• Ongoing strategy effectiveness monitoring

• Ad hoc analytics, validations, remediations

• Responsible for process controls, & maintaining regulatory review rhythm with Compliance, Legal & Fair Lending Teams.

• Supports related exams, audits and business continuity planning.

• Build for the future by understanding industry, economic and business needs.

• Analyze and explore datasets in order to find opportunities for credit innovation through data analytics

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree and 4+ years of experience building analytically derived strategies within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 8+ years of experience building analytically derived strategies in Marketing, Risk or Collections in Financial services.

• 3+ years of experience working with statistical tools such as SAS, Model Builder Decision Tree, Knowledge Seeker or others.

Desired Characteristics:

• Natural curiosity and passion to drive change in consumer banking for the better.

• Advanced programming with SAS, R or Python

• Experience analyzing large data sets to derive strategic, segments, actionable credit insights

• Experience using multiple Credit Decision Systems (e.g. Credit Bureaus) to make consumer credit strategy decision.

• Experience developing Consumer / Commercial Credit Risk Strategies.

• Ability to conduct advanced data analysis and complex designs algorithm

• Experience using advanced modeling & data mining techniques (e.g. Machine learning, Big Data) to develop/ optimize Credit strategies

• Strong communication / relationship management / influencing skills / presentation skills and the ability to interact with and present to SYF senior leaders

• Leadership experience operating at a strategic level as part of a cross functional team

• Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree

Grade/Level: 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will