Restaurant Event Manager - InterContinental Los Angeles Downtown

About Us

Do you see yourself as a Restaurant Event Manager? What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

The InterContinental creates exceptional experiences through our Brand Values by being:

• Thoughtful
• Cultured
• Remarkable

The pillars of our InterContinental brand culture lay the foundation for inspiring incredible experiences:

• We Invite Discovery
• We Embrace Empowerment
• We Champion Possibility

How will you Inspire Incredible with InterContinental Hotels and Resorts?

The InterContinental Los Angeles Downtown is located in the Wilshire Grand building, standing 73 stories tall in the core of Downtown’s historic, entertainment, financial, arts, and sports districts. Ideally placed at the heart of the revitalized, energy-charged urban center of the United States’ second-largest city, the hotel provides first-class hospitality that seamlessly intertwines with the fabric of the burgeoning Downtown area.

 

Your Day to Day
As a Restaurant Event Manager, with multiple private dining rooms and full buyouts, your role will involve overseeing the sales and booking process for these spaces. You will be responsible for building and maintaining relationships with clients, coordinating events, and ensuring a seamless and exceptional private dining experience for our discerning guests. Your expertise in sales, strong organizational skills, and attention to detail will
be vital in driving revenue and delivering exceptional service in our private dining offerings.

• Manage the sales and booking process for private dining rooms and full restaurant buyouts
• Build and maintain relationships with clients to drive private dining sales and ensure repeat business.
• Coordinate all aspects of private dining events, including menu selection, room setup, and service requirements.
• Collaborate with the culinary team to create menus and unique dining experiences tailored to individual client needs.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction throughout the event. Work closely with the operations team to ensure seamless execution of private dining events, including timely communication and coordination.
• Develop and implement sales strategies to meet revenue targets and drive private dining business growth.
• Conduct market research and stay updated on industry trends to identify new business opportunities and
  maintain a competitive edge.
• Maintain accurate records of private dining bookings, contracts, and client information.
• Collaborate with marketing and promotional efforts to raise awareness and generate interest in the private
  dining offerings.
• Stay updated on the restaurant's offerings, menus, and services to effectively promote and upsell private dining experiences.

 

What We Need From You

A minimum of 2 years of sales or catering related experience in a luxury setting is required. A degree in a related field is preferred. Knowledge and/or experience in hotel and food & beverage operations preferred. Must speak fluent English (other languages preferred).

Additional requirements include:

• Frequently standing up or moving within and outside of the facility
• Carrying or lifting items weighing up to 25 pounds
• Bending, stooping, kneeling
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Reading and writing abilities are utilized often when completing paperwork and management reports,
  interpreting results, giving and receiving instructions, and training
• Mat