Principal Architect, Technology - Subscriber Edge

This is a remote position.

Position Title: Principal Architect, Technology - Subscriber Edge

Base Salary: $155,000 to $230,000 annually DOE

Bonus: Target annual bonus

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values:

• Genuinely Caring:  We treat customers and colleagues like neighbors, with empathy and full attention. 

• Empowering You:  We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 

• Innovation and Improvement:  We constantly seek ways to improve how we serve customers and each other.  

• Earning Your Trust:  We build trust through clear, honest, human communication. 

Job Summary

The Principal Architect for Subscriber Edge is Ziply Fiber's technical authority for how subscribers connect, authenticate, and experience the internet. This role owns the BNG architecture, cloud-hosted RADIUS platform, DHCP/DNS, CGNAT, IPv6, Speed Test infrastructure, and the subscriber policy systems — Walled Garden, DDoS mitigation, and business service IP management — that operate at the scale of over a million broadband subscribers across copper and fiber networks.

This is a deeply hands-on senior independent contributor role with broad operational scope. Reporting to the VP, Network Architecture & Engineering, this role serves as the senior Subscriber Edge architecture authority responsible for setting standards, influencing technical direction, and guiding engineering teams through complex design, migration, and production-readiness decisions without direct people-management responsibility.

This role is expected to lead through technical influence by creating repeatable architecture patterns, decision records, reference designs, governance models, and operational readiness expectations that allow subscriber-edge platforms to scale consistently across existing and future markets.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

BNG & Subscriber Session Management

● Design and own the BNG architecture supporting PPPoE and IPoE session models for residential and business subscribers across fiber and copper access networks.

● Define aggregation routing architecture: lead vendor RFPs, evaluate equipment, coordinate with procurement, and produce installation and deployment documentation for engineering and planning teams.

● Own IPv6 dual-stack and IPv6-only transition architecture: DHCPv6-PD, SLAAC, and la