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Leasing Manager
University City HousingPhiladelphia, United Statesfull_timeVerifiedPosted 27 Feb 2026
About the role
Leasing Manager
University City Housing is seeking a highly motivated Leasing Manager to join our Campus Division team. Based in University City, just steps from Penn’s campus, this role is perfect for someone ready to make a meaningful impact! You will actively engage with our portfolio of 80 buildings, walk properties, and build a high-performing team committed to delivering an exceptional experience to prospective and current residents.
This is an exciting opportunity for a forward-thinking, organized professional who thrives in a goal-oriented environment and is committed to excellence in both sales and customer service.
This position requires schedule flexibility and a strong seasonal commitment. Extended hours, including evenings and weekends, are expected during peak leasing periods and summer turnover to ensure a successful leasing cycle and smooth move-in operations.
Leasing Manager Responsibilities include, but are not limited to, the following:
Ideal Candidate Profile:
• Opportunities for professional and personal development and career growth
• Competitive Salary
• Comprehensive Health Insurance - Medical, Dental, Vision
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Retirement plan – 401(k) with up to 4% employer match
• Paid Time Off
University City Housing is seeking a highly motivated Leasing Manager to join our Campus Division team. Based in University City, just steps from Penn’s campus, this role is perfect for someone ready to make a meaningful impact! You will actively engage with our portfolio of 80 buildings, walk properties, and build a high-performing team committed to delivering an exceptional experience to prospective and current residents.
This is an exciting opportunity for a forward-thinking, organized professional who thrives in a goal-oriented environment and is committed to excellence in both sales and customer service.
This position requires schedule flexibility and a strong seasonal commitment. Extended hours, including evenings and weekends, are expected during peak leasing periods and summer turnover to ensure a successful leasing cycle and smooth move-in operations.
Leasing Manager Responsibilities include, but are not limited to, the following:
- Meet or exceed occupancy targets and maintain desired occupancy through proactive leasing strategies and student-housing-focused leasing plans.
- Complete weekly leasing/traffic reports and bi weekly market surveys to monitor competitive positioning and evaluate the effectiveness of concessions and promotions.
- Lead, supervise, and coach full-time leasing consultants, part-time student leasing consultants, and leasing interns to achieve leasing goals.
- Build a strong, high-performing team through training in sales techniques, customer service, and product knowledge.
- Execute professional follow-up communications and leasing activities; track prospect activity, and ensure lease applications are processed timely.
- Maintain accuracy and organization in leasing files, reports, and administrative documentation.
- Build relationships with local university programs, student organizations, and local businesses.
- Coordinate promotional events and resident referral programs.
- Address resident concerns promptly and professionally, escalating when necessary; maintain high resident satisfaction through effective communication; and ensure incoming residents receive a five-star move-in experience in coordination with maintenance.
- Coordinate and review the apartment make-ready schedule in conjunction with the Property Manager to ensure work is completed timely, along with conducting pre- and post-move-out inspections.
- Support daily property operations to ensure efficient on-site activities, adherence to company policies, and timely reporting of property issues that may impact leasing success.
- Other duties as assigned.
Ideal Candidate Profile:
- Bachelor’s Degree from an accredited college or university preferred; relevant experience may be considered in lieu of a degree.
- Valid driver's license and reliable vehicle required.
- Technically proficient in Microsoft Office Suite and property management software (Entrata preferred).
- Flexible availability, including evenings and weekends, especially during peak leasing and summer turnover periods.
- Stable, progressive work history with 3+ years experience in leasing or property management (student housing portfolio experience preferred).
- Experience motivating and developing a leasing team.
- Forward-thinking problem solver who thrives on meeting goals and delivering positive outcomes for the property and team.
- Capable of handling multiple priorities in a fast-paced, high-volume environment.
- Exhibits a professional demeanor; communicating effectively, both verbally and in writing, with residents and prospective residents.
• Opportunities for professional and personal development and career growth
• Competitive Salary
• Comprehensive Health Insurance - Medical, Dental, Vision
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Retirement plan – 401(k) with up to 4% employer match
• Paid Time Off
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