Security Process Engineer

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Austin, Texas 

About the Department
The Identity and Access Management (IAM) team is dedicated to ensuring the secure and efficient management of user identities, access privileges, and authentication mechanisms across all company systems, applications, and data. Our mission is to safeguard the organization against unauthorized access, protect sensitive information, and enable seamless user experiences while adhering to industry best practices and compliance standards.

About the Role

The IAM Security team is seeking an experienced Process Engineer to join our team. This role requires an individual with a deep understanding of IAM concepts, technologies, and best practices, coupled with exceptional writing and communication skills. The ideal candidate will be responsible for designing, documenting, and optimizing IAM processes and workflows to ensure alignment with security requirements, compliance standards, and best practices. Collaboration with cross-functional teams and stakeholders is essential for this role to analyze existing IAM processes, identify areas for improvement, and implement enhancements.

Desirable skills, knowledge and experience

Process engineers take part in a wide variety of tasks and projects in the team. One individual is not expected to know everything, but working knowledge in several of the following areas is required: 

• In-depth understanding of IAM concepts, technologies, standards, and best practices.
• Experience in designing, documenting, and optimizing IAM processes and workflows to meet security requirements, compliance standards, and business needs.
• Ability to collaborate with cross-functional teams to analyze existing IAM processes, identify areas for improvement, and implement process enhancements.
• Excellent writing skills with the ability to translate complex technical concepts into clear, concise, and user-friendly documentation for diverse audiences.
• Proficiency in creating various types of IAM documentation, including technical guides, process diagrams, and policy documents.
• Experience conducting interviews and workshops to gather requirements, validate documentation, and solicit feedback.
• Knowledge of regulatory compliance requirements (e.g., FedRAMP, SOC, and ISO 27001) are a plus.
• Experience gathering data and interfacing with compliance teams is desired.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we hav