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Mental Health Associate, Co-Occurring Disorders Unit (CDU) - Per Diem, Various Shifts

UMass Memorial Medical Center
United Statespart_timeVerifiedPosted 25 Aug 2025

About the role

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Holidays - Every Other Holiday, Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

Varied hours

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

25082 - 0113 Co Occuring Disorders Unit Web

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Participates as a member of the mental health team on an inpatient and/or outpatient mental health unit. Provides direct patient care including treatment planning, implementing plans, documentation, and milieu safety assessments and activities such as group activities.

I.     Major Responsibilities:
1.    Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services.
2.    Provides clear, timely communication to the units licensed nurses regarding observations and changes seen in the patient. Records behavioral data on appropriate data sheets and the electronic medical record.
3.    Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies as directed.
4.    Effectively utilizes de-escalation and calming tools and strategies and follows the Restraint Policy standards when caring for a restrained patient.
5.    Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment.
6.    Serves as a leader or co-leader for group activities such as goal setting group, dual diagnosis groups, various activity groups, and structuring and supervising recreational activities. Handles routine situations and must request assistance from identified resources when more direction is needed.

Standard Staffing Level Responsibilities:
1.    Complies with established departmental policies, procedures and objectives.
2.    Attends variety of meetings, conferences, seminars as required or directed.
3.    Demonstrates use of Quality Improvement in daily operations.
4.    Complies with all health and safety regulations and requirements.
5.    Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6.    Maintains, regular, reliable, and predictable attendance.
7.    Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II.     Position Qualifications:

License/Certification/Education:
Required:
1.    High school graduate or equivalent.
2.    American Heart Association certification for health care provider CPR required upon hire or during orientation and every two years thereafter.
3.    Avade 2 (restraint) training completion required within 30 days of hire.

Preferred:
1.    Associate's degree preferred
2.    Medical terminology and computer skills preferred

Experience/Skills:
Required:
1.    Ability to read, write and communicate in English in a clear and concise manner.
2.    Must have effective interpersonal skills to provide respectful, culturally and age-appropriate communication with patients, staff, visitors and others.
3.    Must demonstrate effective problem-solving abilities for routine situations.
 4.    Must have ability to read, write and communicate in English in a clear and concise manner.

Preferred:
1.    Two year’s experience in a health-related field preferred.

All qualifi

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Company

UMass Memorial Medical Center

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