Supervisor, Laboratory (3053)

Under the supervision of the Director of Laboratory, supervises the daily operations of the Laboratory department in accordance with accreditation standards, federal and state regulations, organizational and departmental policies and procedures.  Responsible for analyzing specimens and obtaining data for the diagnosis and treatment of diseases.  Provides safe and efficient laboratory services to infants, pediatrics, adolescents, adults and geriatric patient populations.  Communicates with medical staff, other departments and outside agencies while maintaining confidentiality.  Responsible for the supervision of up to thirty (30) professional and skilled personnel.

Responsibility Focused

1. Demonstrates a working knowledge of and/or location of organizational policies and procedures as well as adheres to them.
2. Exhibits a working knowledge of information management, confidentiality, patient/residents safety, corporate compliance and infection control.
3. Possesses knowledge of reporting errors or near misses without fear or blame/punishment for reporting accidents/incidents.  Addresses and reports problems as they arise. 
4. Completes required competencies, licensure, certification and registration recertification in a timely manner, as well as participates in continuing education.  
5. Arrives to work on time, on scheduled days, during scheduled hours.  Maintains flexibility with work schedule in meeting the needs of the department.
6. Provides age specific care demonstrating knowledge of growth and development, system assessment and developing an interdisciplinary plan of care addressing culture, religion and ethnic preferences.
7. Attends required mandatory departmental meetings and in-services.
8. Utilizes equipment and materials in a cost effective manner.
9. Participates in performance improvement activities.
10. Serves as a preceptor in orienting and/or training new personnel.
11. Follows chain of command whenever issues or problems arise which are beyond scope of practice.
12. Performs essential job functions in an acceptable quantity and quality.

Customer Service Focused

1. Displays organizational core values: We are accountable for our actions.  We are trustworthy and act with respect for ourselves and others in an ethical manner with integrity.  We take pride in our work and are motivated to do the best.  We are dedicated to our professions, our facility and our community.  We are customer focused and strive to be innovative in our delivery of care.           
2. Pays close attention to and is considerate of concerns/matters that patients/residents, families, visitors and co-workers face through words and actions.
3. Displays willingness to help at all times and in all areas to meet the needs of the organization.
4. Displays a team player attitude and takes every opportunity to work well with others.

Leadership Focused

1.  Adheres to schedules and plans.  Makes recommendations to Department Director to assists in the smooth and efficient operation of the department.
2. Assists with the preparation of departmental annual operating budget and capital equipment budget.  Monitors use of supplies and equipment. 
3. Assists with the orientation and training of personnel.  Assigns work tasks and monitors performance and/or completion. 
4. Communicates information to employees that will affect them.
5. Assists personnel with interpreting policies and procedures.
6. Monitors productivity of personnel.  Approves variances in departmental hours.
7. Works to resolve problems.  Initiates change within scope and ability.  Takes appropriate action.
8. Produces required volume of work.  Maintains attention to work and meets deadlines.
9. Demonstrates ability to get along with others.  Effectively communicates.  Acts as a team player. 
10. Uses fair and consistent methods to counsel and progressively discipline through the corrective action process.
11. Motivates personnel in meeting and exceeding standards of performance as well as displaying organization