Regional Service Technician

Position Summary:

The Regional Service Technician is responsible for delivering high-quality maintenance repair and customer service across all properties within the region. This role requires regular travel and the ability to work independently while maintaining consistent communication with regional and on-site leadership. A successful Regional Service Technician is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work.  In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.

Primary Responsibilities:

• Prepare apartments for occupancy including but not limited to: painting, drywall repair, trash out, mechanical, plumbing, and electrical repairs
• Independently perform system repairs on electrical, plumbing, hot water heaters, HVAC systems, appliances, etc.
• Perform detailed work with carpentry, drywall repairs and interior/exterior painting, etc
• Distinguish when full-paint or touch-up paint is needed, as well as knowledge and ability to identify correct paint sheen and color
• Perform and complete service requests for residents daily and timely with minimum supervision or assistance
• Clean pools as directed, monitor chemical balance, maintain logs as required by city ordinances, when applicable
• Perform daily grounds maintenance of the property including picking up and disposing of all trash, pet defecation removal, maintain pet waste stations, and sweeping walkways
• Participate in property improvements and preventive maintenance scheduled tasks, promptly
• Must take part in the on-call rotation, as scheduled/needed
• Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards
• Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information
• Accompany vendors to vacant and/or occupied units, as needed
• Monitor supplies and maintain equipment
• Must utilize Weidner issued cell phone and specified apps as part of your daily role
• Must use personal vehicle to go between properties as assigned during work hours
• Willing and able to help any maintenance or service team as needed
• Set the standard and participate in a positive team environment through teamwork, communication and excellence in service
• Demonstrate independence and adaptability while supporting multiple locations, consistently modeling accountability, professionalism, and integrity
• Ensure maintenance shop/custodial area is clean, organized, and professionally presentable at all times
• Follow all company key logging and storing procedures
• Regular and effective communication with Regional Maintenance Director, Regional Director, Area Director and onsite leaders such as Community Director/Community Service Manager/Community Maintenance Supervisor
• Promote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illness
• Inspect, respond to, and follow up with safety issues, accidents, liabilities and emergency situations immediately