Field Operations Support Assistant

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Provides administrative and clerical support to a funeral home, cemetery, or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES 

• Assist SM with all administrative duties required to help run the FS department.
• Check for correct IOA packets before turning into Interment desk and file verifications.
• Check for correct AN packets before turning into OM office for approval
• Check for correct PN packets before turning into OM office for approval
• Check for correct MARKER packets before turning into Memorial Specialist office for approval
• Maintain FAA office supplies refill GPL and CPL.
• Training of new FS with P&P, paperwork process and asst. in SM sales training.
• Gather all disinterment’s information and copies of files communication with family prior to FAA contract involvement.
• Help FAA write up Contract Adjustment paperwork before turning in accounting.
• Van(s) gas and car wash weekly.
• Coordinate Golf Cart cleaning with maintenance
• Gather all family information cancels of out of state PAF to give to OM
• Gather all family information cancels of out of state PAC to give to OM.
• Gather all family information of requested Quitclaim from family prior to FAA contract involvement.
• Assist with all Blind Checks when Admin is unavailable.
• Assist with all Parking when Service Director/Admin is unavailable.
• To see families when no one else is available, gather information.

MINIMUM REQUIREMENTS

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required 
• Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

#SCI

Compensation:

Salary: $16.50/hr.- $20.963hr.

An individual’s pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location.

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 92054

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Oceanside