Customer Data Governance Associate

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers. Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products. We're proud to be the only national distributor serving the entire continuum of healthcare.

Every single McKesson employee contributes to our mission—by joining McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Join our team of leaders to begin a rewarding career!

Current Need:
McKesson’s Data Governance team is growing! We’re looking for a Customer Data Governance Associate to help ensure the accuracy, integrity, and compliance of our customer data. This role is based in Richmond, VA, and qualified candidates must reside within one hour of the city. Please note: relocation assistance is not available.

What You’ll Do:
As a key member of the Data Governance team, you will:

• Review and manage incoming customer data requests through ticketing systems

• Conduct research and update customer records to ensure data accuracy and completeness

• Respond to stakeholder inquiries and escalate issues when necessary

• Collaborate with cross-functional teams to identify and implement process improvements

• Stay current on data privacy and security regulations

• Follow established protocols for handling sensitive or confidential customer information

What You Bring:

• Strong attention to detail and organizational skills

• Excellent communication and interpersonal abilities

• A proactive approach to problem-solving and service delivery

• Commitment to data integrity and compliance

Minimum Requirements: 2+ years of relevant experience

Basic Required Skills:

• Currently reside within 1 hour of Richmond, VA

• 2 years' experience in data analysis, data governance, data quality or customer data operations

• Excel Proficiency: Ability to use advanced Excel functions (e.g., VLOOKUP, pivot tables, data validation)

• Basic Proficiency with SQL and/or other data visualization tools

• Data Quality Analysis: Ability to identify data inconsistencies, duplicates, and gaps, and recommend corrective actions

• Process Improvement Mindset: Proactively seeks ways to streamline workflows and improve data accuracy

• Stakeholder Engagement: Experience working with cross-functional teams

• Ability to document processes, decisions, and data standards clearly and concisely

Additional Preferred Skills:

• Data Management Tools: Experience with CRM systems (e.g., Salesforce, SAP), data governance platforms, or master data management (MDM) tools

• Understanding of Data Privacy Regulations: Familiarity with HIPAA, GDPR, or other relevant data protection laws

• Policy Adherence: Ability to interpret and apply data governance policies and procedures consistently

Education:

Bachelor’s degree in Business, Information Systems, Data Management, or a related field

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market eval