Healthcare at Home Administrative Assistant

Description

The IC: Building a world where everyone is Known, Valued, and Included.

Getting to know us: 

The Independence Center is the local home of civil rights for people with disabilities. Working with individuals, their families, and the community, we create independence so that all may thrive. We are not an assisted living center; instead, our organization provides information, resources, and support to help people with disabilities live, learn, work, play, and participate in civic life as equals. 

Why YOU are a good fit:

Do you have administrative experience? Enjoy a fast-paced working environment? Are you great at juggling various administrative responsibilities, and you're always looking for opportunities to learn and grow? Then this is the position for you!

What makes us one of the Gazette’s “Best Places to Work” every year:

Want to make a meaningful difference in our community while enjoying a healthy work-life balance? The IC offers a fun, casual and supportive work environment, competitive pay, and great benefits including:

• Flexible Fridays 
• Paid sick and frontload PTO
• 403(b) retirement plan with employer match
• Employer-paid life and disability insurance
• Employee Assistance Program (EAP)
• Exceptional medical, dental, and vision coverage
• Tuition reimbursement

Requirements

What you bring to the table:

The purpose of the Administrative Assistant role is to provide essential support to the administrative and operational functions of the Healthcare at Home division for the Veteran Directed Care (VDC) and Home Health (HH) programs. Provided support will ensure task & project ownership, efficient documentation, and effective communication with patients, caregivers, and all Home Health and IC employees.

You desire to work alongside people with disabilities, make a significant contribution to the independent living movement, and work with terrific teammates. You’re passionate and excited about making a meaningful impact, and you're ready to join an organization that embraces the challenges of educating our community about the importance of equal rights and empowerment for people with disabilities.

Specifically:

Required Skills/Abilities:

• Demonstrates The IC’s core values of Adaptability, Collaboration, Inclusion, Integrity, and Person First.
• Commitment to co-creating a culture that fosters diversity, equity, accessibility, and inclusion.
• Extraordinary customer service skills.
• Effective communication skills.
• Self-motivated, persistent, and flexible.
• Strong organizational skills and detail-oriented.
• Ability to handle multiple priorities as well as deadlines.
• Takes responsibility for high-quality work.
• Capacity to work individually and as a member of a team in a team-oriented, inclusive environment.
• Possess decision-making and problem-solving skills.
• The capacity to empower individuals to advocate for themselves to maximize independence.
• Ability to maintain a high level of confidentiality and work within the confines of HIPAA regulations.
• Proficiency with computers, including MS Windows, MS Office (Word, Excel, PowerPoint, Outlook, Teams), Zoom and other common computer programs.

Essential Responsibilities:

• Provide administrative support to the home health department.
• Manage a variety of projects for the Healthcare at Home team, which includes but is not limited to: updating policy and procedures, quality assurance, enrollment paperwork, maintaining current spreadsheet data, annual & committee surveys, oversight of regulatory compliance, drafting, documenting, and maintaining records. 
• Compile statistical data for the Healthcare at Home departments to include renewables, vaccination requirements, and specific statistics used to draft monthly, quarterly, and yearly reports. 
• Capture detailed meeting minutes and committee notes accurately and efficiently.
• Communicates effectively with all members of the agency through documentation, verbal reports, training, and participation in staff meetings & committees as required.
• This position may also require the performance of other duties as assigned.

Education and Experience:

• High school diploma or GED.
• Proficiency in Microsoft Excel and Office Suite with a proven track record of effectively managing complex spreadsheets, data analysis, and generating reports. 
• Administrative experience that includes organization, coordination, customer service, and successful p