Instrument Service Engineer

Company Description

Eurofins Scientific is a global leader in providing a unique range of analytical testing services to multiple industries. With over 200,000 analytical methods, Eurofins Scientific helps make life and our environment safer, healthier, and more sustainable. Our network of over 62,000 employees across a network of more than 900 laboratories in 62 countries, strengthens Eurofins Scientific as a leader in scientific testing services.

EAG Laboratories, part of the Eurofins group of companies, is the leading provider of analytical chemistry, advanced microscopy, surface analysis and analytical testing services of various types of materials from synthetic biomaterials to nanotechnology. Our laboratories are at the forefront of this revolution, providing the scientific expertise and analytical techniques to support companies at every phase of the product lifecycle, from R&D to manufacturing.

Our clients include leading-edge companies in a diverse range of industries and business sectors who design, manufacture, or incorporate products for tomorrow’s technology driven world. EAG’s scientists and engineers engage in peer-to-peer interaction to discuss and comprehensively understand client issues, challenges, goals, and urgency, to define the technical problems, develop and execute analyses, and report back results. We have a growth mindset culture where individuals are encouraged to drive their own success and make their own decisions while fulfilling client needs. 

Job Description

EAG Laboratories has an opportunity for a Service Engineer to provide engineering service and support to our fleet of analytical instruments and ancillary equipment. This individual will be responsible for the repair and maintenance of EAG’s analytical instruments and ancillary equipment located at the East Windsor, NJ lab. 

This role may require periodic travel to other EAG laboratories to include Sunnyvale, CA and Phoenix, AZ and occasional travel to other sites. 

Responsibilities:

• Perform and log routine/preventive and emergency service on instruments and peripherals according to maintenance plan/schedule, including but not limited to vacuum pumps, ovens, sputter coaters, purge boxes, secondary ion mass spectrometers (SIMS), auger electron spectrometers (AES), X-ray photoelectron spectrometers (XPS), stylus profilers, other.
• Install utility connections for equipment listed herein, including electrical, deionized water, compressed air, pressurized gasses, vacuum lines, communication links, and customized needs as required.
• Maintain (including purchasing) and organize adequate stock levels of spare parts and peripherals.
• Maintain, organize, and create technical documentation, procedures, schematics, work instructions, and parts lists.
• Provide timely updates to management in the form of status reports and service reports.
• Assist and support facility/infrastructure when needed to maintain suitable working environment for instruments.
• Troubleshoot and debug electronic circuitry (analog/digital)
• Assist with the development and implementation of computer-based service management system.
• Provide Collaboration on day to day building function, operations including areas in safety, maintenance, and facilities. 
• Employees are expected to comply with ISO 27001 standard and company requirements for Information security.  

Schedule: Mon-Fri, 8am-5pm

Qualifications

Experience in the following areas is desirable:  CAD tools, Beam generating instruments (Electron, Ion, X-Ray, etc); high vacuum, electro-mechanical assemblies.

• AS or BS degree in Computer science, electronics or electrical engineering with 2+ years of experience troubleshooting equipment or instrumentation.
• Troubleshooting/repairing high voltage circuitry, high vacuum systems, analog/digital circuitry, electro-mechanical assemblies, and related systems preferred.
• Service experience with spectrometers, SEM, TEM, SIMS, X-Ray instrumentation. 
• Must be highly skilled in proper use of tools of trade, able to operate independently and as part of team, provide and follow written and verbal instructions, effectively utilize multiple forms of communication (e-mail, phone, etc.), and maintain a professional and cordial manner towards co-workers, vendors, and customers throughout the daily execution of duties.

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time. 
• Capable of lifting up to 50Lbs. 
• Ability to continuously operate a personal computer or lab equipment for extended periods of time (4 or more hours).
• Require close distance visual acuity with or without correction (Glasses,