Parts Advisor

Parts Advisor (Large Construction & Forestry Equipment Dealership)

Salary: $19.00 to $24.00 per hour based on experience and work history

• 7 Paid Holidays + generous paid time off
• Paid Training & Rewards
• 401k & Co. Match
• Comprehensive Benefits
• Fantastic Work-Live Balance

Job Type: Full Time, Exempt - Monday thru Friday

Do you have an interest in construction equipment? Does being a part of a team that provides solutions to its customers sound like a challenge you’d like to pursue? Do you dream of having a career where meaningful work provides you with immense job satisfaction as well as a highly competitive compensation package?

You can have all of this and more at Five Star Equipment. We have a terrific opportunity for a Parts Advisor for our Kirkwood, NY location. We are looking for a self-motivated, experienced Parts Professional to join our team.

The Parts Advisor is a branch position assisting the branch’s Operations Manager, working as the “face of the branch” for the Parts & Service Departments.  The Parts Advisor will foster brand loyalty by providing accurate and timely technical support and offering equipment service programs to customers. Sales experience a plus, as the Parts Advisor will offer service program upsells as a problem solver when the opportunity exists. Strong phone communication skills are important.

Job Duties/Responsibilities may include, but are not limited to:

• Research part specifications using computer or internet. Quotes prices and part numbers from inventory.
• If part is not in stock, places orders with the manufacturer and note special circumstances if needed.
• Completes accurate and timely sales slips, contracts. Obtains payment credit authorization, etc. as customary.
• Assists with arranging delivery of larger parts. Restocks new inventory and returned customer items if they are approved for refund. 
• Provides strong customer service, expedites requests and does so within the scope of the position duties.
• On as requested basis, takes a complete and accurate physical inventory at the Branch.
• Actively participates in the company’s safety mind frame, is aware of one’s surroundings and wears all PPE at all times.
• Attends mandated training whether on or off site or online and completes training materials.
• Keep up with product and service information and updates
• Staying informed about competing products and services
• Complete ongoing training and development programs - participates in classroom or on-line company or John Deere training as needed
• Other duties as assigned

ABOUT US!

Five Star Equipment is Northern PA and New York State’s John Deere Construction and Forestry Equipment Dealer with seven locations serving 57 counties.

As a leading North American Dealer, Five Star Equipment is committed to offering a full range of high-quality equipment for the Construction and Forestry industries. We accomplish this by offering full-service repair facilities, large parts inventories, and dedicated employees for all your sales, parts, and service needs.

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