Director, People Business Partnering

Who you are 

You are an innovative, service-oriented leader who is excited to play a pivotal role in a fast-growing organization that supports excellence in healthcare. Passionate about working in a values-driven company that fosters an outstanding culture, you are committed to living those values daily while role modeling exceptional, values-based leadership. 

As a Director, People Business Partnering, you thrive in a collaborative environment where delivering excellent service is your ultimate goal. Strategic yet hands-on, you excel at creating innovative and scalable solutions that align people and business strategies, enabling organizational success. With a proven ability to lead and inspire high-performing teams, you are driven by a passion for continuous improvement and fostering a culture of engagement, development, and excellence. 

In this role, you will oversee a national team of People Business Partners, working within a model that includes Centers of Excellence (COEs) and HR Shared Services. You will serve as a trusted advisor and strategic partner to Operations leaders, identifying opportunities to enhance the employee experience and drive operational performance. While addressing reactive HR challenges will still be part of the scope, your focus will be on proactively shaping HR strategies, processes, and initiatives that foster engagement, retention, and organizational success. 

Operating from our Head Office location in Toronto, Ontario and with regular travel as needed, you will partner closely with senior leadership across regions to assess organizational needs, align HR solutions with strategic priorities, and champion a culture of collaboration, innovation, and exceptional service delivery. 

In this role, you will 

• Lead and guide a national People Business Partnering team, empowering them to act as strategic partners to Operations leadership and deliver impactful solutions that enhance the employee experience and drive organizational success. 

• Shape the departmental strategy and priorities, ensuring alignment between the employee experience and business performance outcomes. 

• Consult on and drive the implementation of talent management strategies, including succession planning, leadership development, and workforce planning, ensuring alignment with organizational goals, ensuring alignment with key stakeholders across the organization. 

• Act as a trusted business partner to the VP of Operations, providing strategic HR support and insights to drive operational excellence and business outcomes. 

• Develop a national approach to identify development opportunities and create scalable upskilling frameworks, enabling capability building and organizational effectiveness across regions. 

• Identify opportunities to enhance HR programs, policies, and processes, striving for best-in-class practices across the organization.

• Continuously improve key milestones like onboarding and offboarding, partnering with stakeholders for process improvements to ensure an exceptional employee experience. 

• Collaborate with COEs, HR Shared Services, and operational leaders to ensure processes are efficient, scalable, and aligned with organizational objectives, while optimizing the use of Workday for seamless integration and enhanced operational efficiency. 

• Build strong, collaborative relationships across teams and departments (e.g., Recruitment, Total Rewards, DCI, Operations, Practice Development, and Finance) to support organizational success. 

• Act as a thought leader, identifying key trends and issues across regions, and proactively sharing actionable insights with senior leaders. 

• Leverage workforce analytics to uncover trends, measure HR initiatives, and provide strategic insights to guide leadership decisions.