Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Training Specialist who will be responsible for developing and facilitating impactful training programs for our resellers, customers, and employees. In this role, you will identify training needs, build customized learning paths, and deliver a comprehensive curriculum covering the sale, support, and value of Geotab’s product suite — including Marketplace Partner integrations. If you love turning complex technology into clear, engaging learning experiences, and are keen to join an industry leader — we would love to hear from you!

What you’ll do:

As a Training Specialist, your key area of responsibility will be designing, developing, and delivering training experiences that help partners, customers, and employees succeed with Geotab’s platform. You will be responsible for mapping training plans, facilitating comprehensive onboarding and technical training, and adapting curriculum to meet the diverse needs of each audience. You will also develop training materials aligned with business priorities, support the implementation and ongoing utilization of the LMS platform (myLearning), and serve as a product subject matter expert within your team — all while staying current on Geotab’s evolving solutions and supporting global strategic initiatives.

To be successful in this role you will be a clear communicator with a patient approach and the ability to engage meaningfully with a wide range of learners. In addition, the successful candidate will bring high attention to detail, strong organizational and prioritization skills, a proactive problem-solving mindset, and a collaborative spirit.

How you’ll make an impact:

• Assist in mapping training plans for employees, customers and resellers.
• Initiate and deliver comprehensive onboarding processes and technical training to partners and customers, learn and apply new delivery methods with the help of senior training specialists, adapting training curriculums (outsourced and/or in-house) to diverse audiences.
• Develop material in line with business needs
• Act as a competence guide for partners.
• Assist in the successful implementation and utilization of the LMS system (myLearning) alongside internal teams
• Ensure all materials and services are available and adapted to the audience.
• Maintain accurate customer interaction documentation and quality case management records.
• Facilitate customer feedback and follow through.
• Understand partner and customer needs and transfer the information to other Geotab teams (e.g. Product management, Development, others)
• Act as product SME within the team
• Allows partners and customers to work with Geotab products in scalable and efficient ways.
• Stay up-to-date on the latest Geotab solutions
• Support