Client Implementation Workstream Lead, Alpha Performance, Vice President

Who we are looking for

We are seeking an experienced Performance Implementation Workstream Lead to join a team of performance experts to onboard clients to the Alpha Performance Service. The ideal candidate must have a strong background in investment performance measurement, data management, and client reporting for asset managers. Additionally, the successful candidate should be able to collaborate effectively with internal departments who perform component functions in the service.

Why this role is important to us

The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM.

State Street AlphaSM redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.

Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

What you will be responsible for

The Alpha Performance Implementation Workstream Lead is responsible for governance of all change or deviations to our standard operating model throughout the implementation lifecycle. The remit includes Analysis and Assessment activities, Program Management, reporting and stakeholder management.

As a workstream lead you will

• Lead the Performance workstream through the four phases of a client on-boarding event (Service Definition, Detailed Analysis, Execution (Day in The Life), Go Live/Hypercare)
• Document and maintain a detailed project plan (and other associated project artifacts, e.g, Future state operating Models, workflow diagrams, agendas, minutes, Management reporting etc.)
• Raise Risks and issues effectively within the program, drive solutions and effectively communicate options
• Represent the workstream priorities within the AlphaSM organisation and wider programme to drive cross functional initiatives
• Facilitate, collaborate and work with internal stakeholders and our clients to understand and document requirements
• Leverage influence across business areas and project team members to drive toward a common goal of onboarding the client
• Remain cognizant of potential STT capability challenges (servicing, technology, general readiness) exposed by the new and different model. Ensure deviations to standard are challenged, documented and approved internally before adding to the Client Documents.
• Provide insight for solutions, develop knowledge of other middle office services by researching facets of the operations that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose.
• Ensure programme activities adhere to legal guidelines and internal policies. Apply change, risk and resource management principles when needed.
• Manage the relationship with the client corresponding representative and supporting stakeholders.
• Some travel may be required

What we value

These skills will help you succeed in this role

• Strong problem solving and time management skills
• Ability to work on multiple projects concurrently and prioritize work accordingly
• Ability to analyze problems and identify holistic solutions while balancing the need for successful client outcomes and Alpha goals
• Excellent presentation, communication and teamwork skills
• Able to build and maintain positive relationships with the team, across the business and with clients
• Apply lateral and conceptual thinking in order to design appropriate solutions
• Ability to work in a fast-paced, deadline orientated, globally structured team-based environment

Education & Preferred Qualifications

• Bachelor's degree or above preferred
• Strong understanding of financial markets and investment management processes, including middle or back office functions
• Minimum 7 years experience in the fintech space, implementing and supporting performance and attribution solutions
• Nice to have – CFA/ CIPM

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.