COMMUNITY ASSISTANT

Job Description

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and approximately 10,600 employees who manage and maintain 326 developments that house over 400,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to over 200,000 additional families. NYCHA is standing up a new division, Healthy Homes, which will report directly to the General Manager (or COO) and will be in charge of performing the operational side of environmental hazard compliance. The first division to launch is Lead Hazard Control (LHC).

Under direct supervision of the Unit Manager and Supervisor(s), with some latitude for independent initiative and judgment, the selected candidate responsibilities will include, but are not limited to the following:

- Assist in performing clerical & office tasks such as filing, keeping records, and typing; may answer telephones, make referrals, take messages and act as a messenger.
- May assist in improving community services by performing liaison functions among the staff and residents.
- Work to improve tenant-management relations and encourage participation from the community.
- Receive training and assist in programs of community enhancement, improvement, and/or rehabilitation.
- Receive training and assist in work of ordinary difficulty and responsibility in municipal real estate management.
- May assist in creating/dispatching/closing of high-volume work orders in Maximo.
- May assist in daily/weekly scheduling of high-volume Maximo work orders.
- Troubleshoot Maximo work order inquiries.
- Prepare general program reports and provide office support to unit Manager and Supervisors.
- Perform other related duties as assigned.

Additional Information
1. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

Qualifications

1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.
2. Candidates must be able to understand and be understood in English.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.