Program Manager, Marketing

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The Program Manager is a key role within Taco Bell’s Marketing Operations team. This role will be primarily responsible for actively leading and managing the end-to-end project/program plan(s) of key Marketing category teams inclusive of (but not limited to) the scope, timelines, budget, and cross-functional resources required while proactively mitigating risks that may arise to ensure all aspects of the program are delivered successfully. 

In this position, the program manager will work collaboratively within a category team, led by the Team lead, to develop and execute against the Marketing plan.  This role will work across our Marketing function and broader organization to identify and engage with stakeholders, capture requirements, develop workplans, lead status meetings, develop project/program metrics, tools/artifacts, and develop leadership stakeholder communication documents that demonstrate planning, project health, and progress to initiatives.

The Program/Project Manager will report to the Sr Manager of Marketing Operations. With this role, the opportunities are endless as a key team member on the Marketing team, leading the way in terms of how we evolve project delivery within the Marketing organization. 

The Day-to-Day:

• Oversee and actively manage the delivery of work against select core Marketing pillars from the initial phases of the brand calendar development / ideation to deployment actively manage interdependencies.
• Work closely with the Team lead to outline the key work streams, maintain Kanban board of work to be done for the team, and oversee progress against the work, supporting team lead on progress, key deliverables, and identification of key risks.
• Leads stakeholder & project team meetings and helps drive content/key messages for meetings with Senior Leadership (and leads the meetings).
• Leads stakeholder & project team meetings and helps drive content/key messages for meetings with Senior Leadership (and leads the meetings).
• Accountable to effectively plan, facilitate, and ensure assigned initiatives are on track (monitoring/reporting progress and follow-up on action items).
• Escalates issues & roadblocks to Team Leader/manager with proposed solutions and can resolve issues autonomously for complex problems.
• This role is both strategic and tactical, requiring an agile thinker with strong planning ability, interpersonal and communication skills.
• Anticipate issues that would impair the team’s ability to delivery and define mitigation strategies
• Work across Taco Bell and Cross functional leaders and the change management office to inform on team efforts, highlight key blockers / areas of opportunity.
• Champion development of project/program management within Marketing, developing portfolio capabilities and tools to better manage the work, collaborating across the PM team.
• Active involvement and influence in building out ways of working maturity and capabilities by participating and establishing project/program management standard tools and best practices.

Is This You?

• At least 7-8 years related project/program management work experience
• BA/BS degree, MBA, a plus
• Strong knowledge and exposure in PM technical expertise categories - Planning &Programming, Process Optimization, Communication
• Strong judgment, issues management, and problem analysis techniques
• Knowledge/experience in Agile and Change Management methodologie