Manager Food Warehouse Fulfillment Ops

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Summary

Universal Studios Hollywood is committed to providing fun, unique and memorable experiences to our guests. The Replenishment Manager, Food Distribution plays an integral role in this goal by ensuring all merchandise flows efficiently and accurately from the Warehouse to each venue on-time and ready for our guests. This position supports all aspects of our Food Warehouse facility as well as supports the Area Manager, Distribution in ensuring the accurate and efficient receipt and replenish all product at the venues. Specific areas of responsibility include, but are not limited to, receiving, equipment operations, putaways, replenishment, pulling, shipping, re-pricing, inventory, safety, loss prevention, team member engagement, training, development, staff supervision and discipline. This is a unique opportunity to not only run a Warehouse facility, but to also support the overall Food Distribution at the world’s largest entertainment studio and theme park.

Essential Functions

• Ownership of all SOPs across each Warehouse department.
• Ensures Warehouse processes and procedures are compliant with company, union and legal guidelines, enforcing adherence to those expectations.
• Manages Warehouse inventory control levels by monitoring processes and investigating and reconciling discrepancies within WMS (Cambar/Eatec). Also responsible for managing Warehouse year-end physical inventory of entire facility.
• Inspect and maintain Warehouse equipment and facility; Communicate repair needs and/or requisitions for replacement to the appropriate teams.
• Secures Warehouse operations and merchandise by enforcing Loss Prevention protocol and procedures to maintain inventory accuracy and meet shrink goals.
• Promote a culture of safety through communication, training, audits and partnership with Health and Safety team. Ensure all Warehouse accident investigations and safety concerns are investigated thoroughly and completed on-time.
• Achieves Warehouse financial objectives by supporting in the preparation of an annual budget, managing weekly schedules to budget, managing supplies expenses and monitoring time punch variances through communication and corrective action.
• Achieve operational objectives by setting productivity targets across all Warehouse departments, ensuring targets are met, conducting regular trainings, monitoring and communicating performance and following up on work results with team.
• Achieve Warehouse team member satisfaction objectives by ensuring company appreciation, engagement and recognition standards are upheld.
• Develop effective working relationships with internal Food Management, external USH Management and Orlando Supply Chain & Distribution Management.
• Produce weekly, monthly and yearly reports on Warehouse labor, volume, productivity and capacity.
• Manage several continuous improvement in