Summary
 

We are currently hiring for a Community Health Worker to join BlueCross BlueShield of South Carolina. In this role as a Community Health Worker, you will serve as a member of the care model team enabling population health in the community by building trust and vital relationships with residents of assigned neighborhoods. Serves as a liaison between members, providers, community programs/agencies and the clinical care team to optimize member engagement and progress toward desired health outcomes. Collaborates with care management team, and other functional areas as needed.

Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future.

Description
 

Logistics & Location

This position is full time (40 hours/week) Monday-Friday (8-hour shift) from 8:00am-4:30pm or 8:30am – 5:00pm and will be fully remote. Our ideal candidate must reside in The Upstate of South Carolina.

What You Will Do:

• Provides guidance and support for members through home visits and support of care coordination programs. Develops strategic partnerships in the community to support community outreach and referrals. Establishes peer-to-peer relationship to function as a link between the community and the company. Advocates for members by staying current of community resources and provides resources to members to improve their health knowledge, self-sufficiency, and to help them understand their health condition(s) to develop strategies.
• Assists with engagement, onboarding, and facilitating referrals and enrollment related to appropriate clinical care programs. Serves as a conduit between the members, providers, and designated clinical care team members.
• Supports and promotes programs through participation in community events. Coordinates meetings for community health workers to communicate and share best practices.
• Provides service to members. Comprehends the various cultural and linguistic needs of the Medicaid population, knowledge of the various health and social services available in the assigned region with emphasis on services offered by community-based organizations.

To Qualify for This Position, You Will Need:

• High School Diploma or equivalent.
• 3 years of work experience including 1 year of community involvement or customer service experience.          
• Understanding of the basic principles of Medicaid programs.
• Knowledge of community resources and programs.
• Demonstrated a positive, helpful, service orientation.
• Strong oral and written communication skills.
• Ability to handle confidential or sensitive information with discretion.
• Attention to detail and the ability to work independently and handle multiple demands and balance multiple priorities in a fast-paced environment.
• Comfortable conducting home visits.
• Microsoft Office.
• Required Licenses and Certificates: Community Health Worker certification within 6 months.

What We Prefer:

• Currently holds a Community Health Worker certification.

What We Can Do for You:

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave – the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.