Assistant Manager Operations & Housekeeping | Full-Time | Atlantic City Convention Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Assistant Manager Operations & Housekeeping provides direct supervision to all full time and part time staff, specifically in the areas of housekeeping and overseeing pre and post event cleanings.

 

This role will pay a hourly rate of $50,000-$55,000

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until June 12, 2026.

About the Venue

The Atlantic City Convention Center was built in 1997, and hosts more than 500,000 visitors annually. At almost ONE Million square feet, it is one of the East Coast’s Largest Convention Centers and houses the following spaces – 5 Exhibit Halls ranging in size from 29,400 sq.ft to 199,500 sq.ft, 45 Meeting Rooms ranging in size from 672 sq.ft to 11,880 sq.ft and Pre-Function Space at over 32,000 sq.ft. 

Responsibilities

• Assume management responsibility for all services and activities involved in the operations of all convention and meeting room spaces
• Oversee and supervise all full-time and part-time Operation and Housekeeping staff to complete event conversions in a timely manner. Responsible for pre and post clean checklists and following up on assignments that are handed out to ensure completion.
• Interview, select and train all full and part-time staff
• Lead/coordinate staff training and safety programs and are aware of proper safety guidelines.
• Plan, direct, coordinate, and review the work plans for Atlantic City Convention Center; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures
• Review and understand event documents to forecast staffing, supplies and equipment needs for all events.
• Manage weekly schedules for all Housekeeping and Operations Staff
• Review and approve timecards (weekly) for all Housekeeping and Operations Staff, as well as managing temp staff sign in sheets and hours
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies. Maintains departmental equipment; notify Operations Manager when repairs are needed.
• Build a relationship with vendors and contractors
• Provide excellent customer service assistance to internal and external clients
• Maintain a customer first mentality
• Perform other duties as assigned

Qualifications

• Degree in Facility Management or related field experience preferred.
• High School Diploma (or equivalent) required.
• Minimum 2-3+ years of experience in facility operations supervision or with comparable increasing responsibility in an arena, stadium, convention center, public assembly facility with knowledge of set up/housekeeping and/or event coordination.
• Previous experience working with unions.
• Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations.
• Self-motivated with excellent organizational skills.
• Must be comfortable multi-tasking and working in a fast-paced environment. 
• Familiarity of OSHA requirements.
• Strong interpersonal skills necessary, including excellent verbal and written communication skills.
• Possess valid forklift certification or have the willingness to acquire.
• Working knowledge of scrubbers, sweepers and forklifts.
• Must be available to work nights, days, weekends and holidays. 
• Ability to work independently and as part of a team.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the rea