Associate Program Support Manager QA QC

Requisition:  82628

PSEG Company:  Public Service Electric & Gas Co.

Salary Range: $ 91,100 - $ 144,200

Work Location Category: Hybrid Fixed

 

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

Responsible for executing the ongoing Quality Assurance/Quality Control of energy efficiency program offerings.  Responsible for supporting implementation of program offerings which includes the policies, terms and conditions; coordination and implementation of Programs; the guidelines and pricing for the new offerings, etc. adhere to QA/QC policies and procedures.  Provide program review over scope, schedule and budget of energy efficiency projects in compliance with the BPU Order and PSEG procedures. Ensure projects meet all program requirements, including project scope and cost effectiveness. Provide technical, financial, and analytical expertise to support the achievement of business goals and strategic objectives as part of PSE&G’s Centralized Services Organization in support of the Clean Energy Solutions group.

Job Responsibilities

• Execution of QA/QC policies and procedures; work closely with various business partners within the company to ensure the optimization of new and existing product and services. 
• Completion of QA/QC tasks including timely reporting to wider QA/QC team.
• Meet with customers and vendors to perform QA/QC field visits and increase customer engagement.
• QA/QC oversight of the processes for implementing energy efficiency projects in accordance with requirements for BPU approved energy efficiency programs.
• Interface with PSEG associates, vendors, customers, and outside consultants to assure the Program rules and requirements are maintained, the projects are cost effective and the information needed for management and regulatory reporting is accurate and timely.
• Must be knowledgeable in Residential and Commercial & Industrial (One or both may apply depending on job requirements) energy savings measures and techniques.
• Manage customer relationships to provide program services with a high level of customer satisfaction. 
• Coordinate and direct the activities of vendors and contractors.