Medical Assistant-OSH

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As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health

Title: Medical Assistant

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities.  By providing holistic, comprehensive and integrated care right in our patient a communities, we can keep our patients healthy and then reinvest cost savings in further care for those same communities and others.

For more information, visit http://www.oakstreethealth.com

Role Description

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistants are an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. S/he will be expected to assist in assessing patients health conditions, including performing routine diagnostic testing during appointments.

Responsibilities:

• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule

• Delivers an exceptional patient experience, and helps patients prepare for their provider visit

• Obtains vital signs, chief complaints and reviews medications

• Delivers patient screenings per protocols

• Orders supplies and stocks exam rooms

• Conducts routine quality control checks including infection control measures, equipment QAs, and checks for expired medication and supplies

• Ensure exam rooms are clean, safe, and ready for patient visits

• Under direction of an RN, provider and/or protocol, provide telephonic support to patients

• Under direction of an RN or Provider, offer MA appropriate visits including administering vaccinations, performing procedures including but not limited to: ABI, spirometry, EKGs, etc.

• Perform waived laboratory testing

• Schedule diagnostic testing

• Applies or assists with the application of durable medical equipment

• Participate in care team meetings to discuss patient care and clinic operations

• Other duties as assigned

The Medical Assistant will report to the Practice Manager.

What we are looking for:

We are looking for motivated, experienced Registered or Certified Medical Assistants with:

• 3+ years in a Medical Assistant role

• CPR Certification required

• Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may override this requirement

• EMR experience and proficiency required

• 2+ years of experience working with geriatric patients is preferred

• Phlebotomy Technician Certification preferred

• Strong communication skills and customer service orientation

• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude

• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)

• US work authorization

• Someone who embodies being an Oaky

What does being an Oaky look like?

• Rad