Senior Manager, Revenue Accounting and Operations

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PagerDuty is seeking a Senior Manager, Revenue Accounting and Operations to join our growing team. The focus of this position is to lead the accounting processes and team for PagerDuty’s global revenue recognition, accounts receivable, commissions and cost of sales. 

You'll be responsible for revenue and cost recognition under ASC 606 and other applicable standards as well as providing revenue recognition guidance to other key stakeholders within the organization (e.g. Sales and Legal). 

The successful incumbent will possess strong revenue recognition expertise and a track record of successful cross-functional communication and collaboration to continuously improve processes and outcomes. This position will report directly to the Sr. Director, Revenue Accounting and Operations. 

 

Key Responsibilities: 

• Lead a team responsible for overseeing revenue, accounts receivable and commissions accounting including the month-end close process, reconciliations, and related reporting/disclosure with high accuracy and meeting all deadlines
• Provide subject matter expertise on the treatment of revenue accounting transactions (under ASC 606 and other applicable standards)
• Ensure compliance with applicable policies, review contracts to ensure that revenue is recorded in compliance with GAAP
• Lead global and cross-functional, operational improvement initiatives to further streamline revenue tasks and shorten the revenue close calendar
• Manage the process of maintaining Corporate Revenue Accounting Policies including regular updates of those policies.
• Research and prepare written technical accounting policies and positions as-needed for non-standard revenue transactions
• Coach and mentor your team to support their growth/professional development; identify the mix and level of talent required to support current and future objectives
• Build and maintain relationships with our external auditors and key business contacts
• Work with the cross-functional stakeholders, as a trusted partner,  to provide revenue assessment in the new pricing models and/or new product introduction.
• Lead the design and implementation of accounting policies/procedures related to new product launches
• Incorporate new products in the OTC, including testing and updating SOX controls and narratives and ensuring the appropriate accounting framework is in place to determine the right accounting model for upcoming products.
• Develop and implement internal controls and procedures related to revenue recognition, monthly close and reporting processes
• Prepare and review SSP analysis, assess exceptions and provide guidance
• Operate in a fast-paced environment and demonstrate project management skills
• Assist with annual external audits and other ad hoc projects as needed

 

Basic Qualifications: 

• BA/BS in Accounting or related field required

• CPA required 
• 8+ years of relevant experience including Big 4 public accounting firm experience
• 3+ years in a leadership position managing a team, including coaching, performance management and developing others
• Expert knowledge of US GAAP and specifically of ASC 606 and other applicable standards 
• Strong analytical and problem resolution skills, including the ability to research accounting literature and simplify complex situations
• Detail-oriented, and experience multitasking and prioritizing to deliver impact in fast-paced environment

 

Preferred Qualifications

• Experience with revenue automation tools (RevPro, Rev Stream, Workday Revenue Management, Netsuite Advance Revenue Management, etc.)
• Experience with NetSuite, Zuora, Avalara AvaTax, and Salesforce or equivalent systems 
• Advanced Excel skills (vLookup, pivot tables, etc.) 
• Strong written and verbal communication skills, including ability to understand and articulate multiple points of view and successfully influence various levels of cross-functional leadership
• Demonstrated experience thinking strategically about issues, leading to implementable recommendations and action plans
• Experience assessing accounting implications of new pricing models and/or new product introduction., including preparing technical analyses and advising on operationalizing the technical accounting conclusions
• Self-motivated, strong work ethics and able to work independently with minimal supervisio