Associate Director, Member Supervision, Office of the Chief of Staff - All FINRA Locations

Ideate and lead the development of multiple Member Supervision (MS) cross-departmental programs designed to enhance integration and engagement of Member Supervision staff. Simultaneously manage multiple large and complex programs critical to the support of Member Supervision staff. Manage a team of individual contributors responsible for the execution and ongoing management of the various programs and events, including MS Essentials and the Regulatory Program Leadership Summit. Work may be technical in nature and will require in-depth knowledge of MS programs, operations, and interactions.

Essential Job Functions:

• Lead the development, implementation and management of initiatives originating within MS’ Office of the Chief of Staff or at the direction of the MS EVP.
• Partner with MS’ regulatory program leadership and senior management, and FINRA’s People Solutions team, to enhance MS new hire integration, including the management of MS Essentials, the Regulatory Program Leadership Summit, and the MS Personal Acclimation Lead (PAL) new hire program; amplify employee development resources and opportunities; develop and maintain MS recognition programs and events; and create identification and nomination strategy for leadership opportunities (e.g. conferences and programs) to enhance the skills of those in Member Supervision at all levels and career stages.
• Act as strategic liaison with People Solutions to refine, enhance and target existing programs with the goal of increasing staff engagement and retention.
• Utilize program expertise and knowledge to identify needs for new and/or enhanced programs, resources, and initiatives around business engagement, and develop strategies for successful creation and implementation through strong partnership with key stakeholders.
• Independently design programs to address MS strategic needs as it relates to staff.
• Manage team responsible for multiple complex, cross-program initiatives; create effective plans to manage inter-dependencies; and ensure that roles, responsibilities, and expectations are clearly defined and understood to ensure project deliverables are met.
• Communicate project status and establish clear lines of communication with MS Senior Leadership and other senior Department stakeholders to coordinate activities and facilitate the sharing of important information.
• Act as an issue escalation point and mitigate/resolve business/policy issues or duplicative efforts that threaten the successful implementation of the project in collaboration with functional owners and stakeholders.
• Manage team responsible for executing programming duties in line with high departmental standards of excellence while ensuring proper prioritization of staff work.

Education/Experience Requirements:

• Bachelor's Degree or an equivalent combination of education and relevant experience required. Major in Business Administration, Communications or related fields preferred.
• Experience in creating and executing programs that integrate employees into a company.
• Experience in planning and facilitating meetings and conferences.
• Minimum seven years of directly related experience in positions of increasing responsibilities. Experience must include medium-to-large scale program management experience.

Knowledge Requirements:

• Advanced Program Management skills and organizational skills.
• Proficient in collaboration, presentation, and production tools.
• In-depth knowledge of Member Supervision structure, programs, and operations.

Skill Requirements:

• Excellent oral and written communication and presentation skills.
• Excellent leadership skills, including the ability to deal effectively with people, to make decisions, and find solutions, to encourage and support change.
• Must be self-starter and able to administer complex assignments concurrently, including unstructured assignments that require autonomy and independent judgment.
• Strong process orientation and a solid understanding of organizational change management principles, methodologies, tools, and best practices.
• Track record of on-time, on scope, high quality implementations.
• Ability to interact with all levels of personnel within the organization.
• Collaborative and flexible, able to draw together and work with cross-functional and geographically dispersed teams.
• Expert critical thinking, research, and analytical skills.
• Ability to manage multiple projects in a demanding environment.

For work that is performed in CA, Washington, DC, CO, HI, New York, NY, WA and MD the chart below outlines the proposed sa