Consulting Technical Manager (Individual Contributor) – NetSuite ACS – General Business

Location: Remote (US or Canada). Moderate travel as needed.

About the Team
Oracle NetSuite’s Advanced Customer Support (ACS) team partners with customers after go-live to continuously improve their NetSuite investment. We help organizations optimize processes, adopt best practices, and realize measurable value—quickly and sustainably. If you’re passionate about solving real business problems and enabling customer success, you’ll feel at home here.
About the Role

As a Consulting Technical Manager, you’ll lead discovery, design, and delivery of NetSuite improvements for customers across the General Business industry, with a focus on Nonprofit, Healthcare, and Financial Services. You’ll collaborate with technical specialists and cross-functional teams, guide stakeholders through change, and build strong, lasting relationships. This is an Individual Contributor role with meaningful leadership influence and a clear path for growth.

What You’ll Do
•    Discover and design: Facilitate workshops with business and finance stakeholders to understand objectives, identify value gaps, and define prioritized roadmaps.
•    Deliver outcomes: Configure NetSuite Financials and related modules, define functional requirements for integrations/automation, and guide testing and change management.
•    Architect solutions: Shape practical, scalable solutions that may include configuration, extensions, and integrations—partnering closely with our Technical Services team.
•    Ensure quality: Review deliverables, validate controls/roles and permissions, and support audit-ready, sustainable solutions.
•    Advise and communicate: Translate complex topics into clear recommendations; build trusted relationships from project teams to executive sponsors.
•    Collaborate and grow: Work with ACS colleagues (e.g., Technical Services, Commerce, POS, OpenAir, Support) and continually expand your product/industry expertise.
 

Minimum Qualifications
•    8+ years of NetSuite functional consulting or administration experience, including hands-on ERP Financials (GL, AP/AR, multi-subsidiary).
•    Experience leading discovery/design and delivering post–go-live enhancements or implementations.
•    Strong communication, documentation, and stakeholder management skills.
•    Undergraduate degree or equivalent experience.
 

Preferred Qualifications
•    10+ years of relevant domain experience in Nonprofit, Healthcare, or Financial Services.
•    Working knowledge of Advanced Revenue Management/Revenue Recognition, grants management, fund accounting.
•    Experience shaping requirements for integrations and customizations; familiarity with SuiteTalk/REST concepts and testing/UAT practices.
•    Project or team leadership experience; process improvement mindset.
•    Finance/Accounting background or certifications (e.g., CPA/CMA) a plus.
•    NetSuite certifications (ERP Consultant, Administrator, SuiteFoundation) a plus.
•    Ability to travel modestly as needed.
 

How You’ll Succeed
•    Deliver prioritized improvements on time and with high quality.
•    Help customers achieve measurable outcomes (e.g., faster close, better visibility, improved controls).
•    Earn strong customer satisfaction and expand long-term relationships.
•    Contribute to team knowledge, playbooks, and repeatable best practices.
 

Why Join ACS
•    Impact: Work with a broad installed base to drive meaningful, measurable customer value.
•    Growth: Clear career progression, mentorship, and access to training and certifications.
•    Collaboration: Partner with experienced functional and technical experts in a supportive, fast-paced environment.
•    Purpose: Enable customers to do more with NetSuite—confidently, efficiently, and at scale.
 

If you’re energized by customer success, problem solving, and continuous learning, we’d love to hear from you.

 

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

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Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $103,700 to $153,700 per annum.
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in