Medical Professional

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you! 

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website; 

https://www.trulieve.com

 

 

Requisition ID:  16722 

 

Remote Work Available: Yes 

Job Title: Medical Professional 

Department: Retail 

Reports To: Pharmacy Director 

FLSA Status: Regular Exempt 

 

ROLE SUMMARY 

Trulieve’s Medical Professionals are critical to our business as they have important responsibilities regarding operations and compliance. Medical Professionals at Trulieve interface with customers as the employees who verify our customers’ active patient certification and any corresponding limitations/restrictions and conduct initial consultations with new customers; reviewing the customer’s health history and provide guidance/recommendations regarding the use of medical marijuana. This role serves as the healthcare expert for the team, while also providing excellent customer service throughout interactions with customers. Due to the highly regulated nature of the medical marijuana industry, this role will also include certain responsibilities that are mandated by the Pennsylvania Department of Health for Trulieve to remain in compliance. 

 

KEY DUTIES AND RESPONSIBILITIES 

• Trulieve’s medical professional shall be REMOTE and available during all operating hours when scheduled. 

• Responsible for conducting consultations via phone with customers who request to have one. 

• Help customers navigate the use of medical marijuana. 

• Conduct consultations with new and existing customers in a timely manner. 

• Verify an active DOH certification for each Trulieve customer upon every visit prior to dispensing, noting any restrictions or limitations. 

• Assist with verifying the certifications for customers at other locations as needed to support a team environment. 

• Additional tasks may be assigned by the Pharmacy Director or General Manager individually depending on dispensary needs 

 

SKILLS AND QUALIFICATIONS 

• Must be at least 21 years of age 

• Must be actively licensed as a pharmacist, nurse practitioner, or physician’s assistant 

• Ability to uphold a strict level of confidentiality and discretion. 

• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff. 

• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices. 

• Ability to interact with customers and team members respectfully and politely 

• Excellent time management