LMTS Front End Engineer, Agentforce Voice

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Agentforce Voice team is looking to add a strong Front-End focused Core Engineer to assist with building voice-specific features and functionality into the Agentforce Builder.  Agentforce Voice is one of the highest priority projects at Salesforce and AI Cloud with extensive executive visibility and customer interest.

The Front-End Engineer will work on the Agentforce Builder environment, a cutting-edge Agent Authoring experience, enabling Salesforce customers to create, test, deploy, and monitor their agents.  With a focus on voice functionality, this role will focus on the voice preview experience, voice and multilingual settings, and integration and design of the foundational voice data models.

There is an opportunity to work on all parts of the stack, but primarily in highly complex LWC/Redux layer, supporting Authoring Canvas and Pro-Code view of the editor, as well as the underlying Core services, APIs, and data layer.

Qualifications

• 7+ years UI development lead experience with emphasis on web front-end development

• Experience with in LWC and Redux

• Expert HTML, JavaScript, and CSS knowledge

• BS in Computer Science

Responsibilities

• The Front-End Engineer will work on the Agentforce Builder environment, a cutting-edge Agent Authoring experience that enables Salesforce customers to create, test, deploy, and monitor their agents

• Opportunity to work on all parts of the stack, but primarily in highly complex LWC/Redux layer, supporting Agentforce Voice preview and configuration, as well as the underlying Core services, APIs, and data layer

• Build key aspects of voice functionality within Agentforce Builder

• Perform design review, code reviews, participate in team meetings

• Hold the quality, performance, scalability, security and accessibility bar according to high Salesforce software development standards

• Contribute to continual improvement of methodologies, best practices, tools and techniques for more effective product usage

• Master the user of AI tools in UI and Core engineering

• Work with product management to produce a highly configurable and easy to implement product

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our