Job Description Summary

The Field Action Remediation Senior Project Manager will support the Solution Deployment Services (SDS) organization within the Medication Management Solutions (MMS) Business Unit by leading field action remediation projects. The project manager will partner with other members of the remediation team to complete remediation projects on schedule and on budget, while ensuring all activities are compliant with applicable industry regulations. In addition, the project manager will identify and drive field action process improvement opportunities.

The Senior Project Manager will lead a remediation team comprised of resources across SDS and be responsible for developing the project plan for each remediation project. These project plans will include preparing the team to execute a new field action, anticipating the risks associated with the plan, and tracking progress against the plan. The Senior Project Manager will also be expected to monitor progress and adjust the plan as necessary to meet remediation objectives.

The Senior Project Manager will have solid project management skills, attention to detail as well as strong process execution and analytical skills. Knowledge of Pyxis products, Dispensing Professional Services implementation processes and/or Dispensing Service/Support processes, is preferred.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Key responsibilities:

• Leads multiple concurrent remediation efforts for all assigned field actions

• Leads internal and customer program leadership meetings to support the development of program level plans, and customer specific project plans

• Facilitate internal communication, development, and execution of mitigation plans to address program/project risks and issues

• Ensure all project records are accurate and up to date

• Ensuring compliance with all relevant BD policies, procedures, and applicable regulatory requirements

• Provide training and support to project team members to ensure documented procedures are being followed, and all records are accurate and up to date

• Identifies opportunities to streamline or improve processes

• Establishes strong relationships at all levels within BD

Professional Skills & Key Competencies

• Ability to manage multiple projects, lead cross functional teams, and work independently with minimal supervision

• Excellent writing skills and the ability to communicate correctly and concisely in English

• Strong customer service skills and positive attitude

• Comfortable working with ambiguity

• Advanced skills with Microsoft Office products

• Ability to meet tight deadlines and handle changing priorities

Desired/Additional Skills & Knowledge:

• Bachelor’s Degree in Engineering, Technology, or Life Sciences preferred.

• Seven or more years of experience in project management; PMP preferred

• Prior experience within a regulated industry (e.g., medical device, pharma, automotive, aerospace) is preferred

• Managed/supported projects cross-functionally in an iterative, fast paced environment

• Excellent verbal and written communication skills required

• Strong analytical, problem-solving, and interpersonal skills

• Strong leadership and group facilitation skills; experience leading and influencing in a matrix managed environment

• High attention to detail while managing multiple complex deliverables and stakeholder groups

• Ability to learn quickly, deal with ambiguity, take initiative and achieve results 

• Self-starter; able to work alone and as part of a team

• Dem