Hospitality Services Member - Summer Staff 2026

Description

The person in this position will be part of a team that provides outstanding hospitality and service to individuals and groups. The members of this team will serve in Food Service through general food prep, delivery, presentation and customer service before, during and after meals. The person in this position will also serve on the Accommodations team by preparing facilities for guest use, cleaning sleeping rooms, meeting areas, restrooms and public spaces. They will be scheduled according to their specific training and skill levels along with the various needs of each group and event as these demands will vary the schedule and shifts from day to day and week to week. All team members are expected to maintain an environment of professionalism, safety and hospitality. This person shall, at all times, demonstrate cooperative behavior toward co-workers, supervisors, volunteers and guests. Regular attendance is essential for this position. Adherence to a published, departmental schedule is expected and required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

FOOD SERVICE

1. Responsible to perform assigned duties in a safe and efficient manner in harmony with the Food Service Team.
2. Know safe food handling practices and follow them. (must have a valid food handlers' card).
3. Prepare, deliver and set up and clean up of Outcamp locations, Snack/Catering requests and special events.
4. Work as a team to ensure the daily setup, monitoring, and cleanup of customer contact and back-of-house work areas:

-Setting tables, buffet lines, salad bar, and drink stations consistently, according to set standards.

-Stocking, restocking and serving foods, beverages, snacks and supplies as needed, to ensure exceptional guest experience.

-Cleanup of dining room, kitchen, serving areas and dish room.

ACCOMMODATIONS

1. Clean sleeping and meeting rooms, hallways, lobbies, lounges, restrooms, stairways, and other work areas.
2. Set up tables and chairs in the auditorium and meeting rooms.
3. Dust and wipe down surfaces.
4. Make beds and prepare sleeping rooms for the next guests.
5. Stock vending Machines.
6. Serve as a cleaning team captain as needed.
7. Empty trash and recycle from sleeping rooms and common areas.

 OTHER DUTIES

1. Other duties may be assigned as needs arise in the general Hospitality Services.
2. Other duties may be assigned as needed to support the plant services team. 

SUPERVISORY RESPONSIBILITIES

This position may occasionally serve as a cleaning team captain, providing direction to 2-3 staff members during an assigned shift..

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. A growing relationship of love and trust in Jesus Christ and a willingness to live in alignment with the beliefs and values of WBCM
2. Timeliness, able to start and end shifts on time.
3. Ability to use good judgment.
4. Follow written and oral instructions.
5. Willingness to learn and open to constructive feedback.
6. Work collaboratively as a team.
7. Communicate professionally and respectfully with co-workers and guests.
8. Be respectful to leadership.
9. Be flexible with job assignments, willingly accept tasks and needs as they arise.
10. Physically perform job requirements in a timely and appropriate manner.
11. Must be 16 years of age or older

EDUCATION and/or EXPERIENCE

None required.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively with coworkers, supervisors and guests.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Current Food Handlers Card, Current Drivers' License preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with di