Administrative Assistant (44056)

Please click the following link to view the available benefits for this position: https://westcare.link/ILOTHER

Position Summary:

Person in this position will be responsible for providing administrative and clerical support to the Illinois administrative office, specifically the Outpatient SUD program. Essential job functions include those listed below.

Essential Job Functions:

• Provide administrative/secretarial support to the Illinois administrative office programs: scheduling appointments; correspondence; handling incoming/outgoing phone contacts; typing monthly, quarterly, and annual reports; and other related duties.
• Communicate with insurance companies to verify benefits and eligibility for all levels of care.
• Coordinate monthly billing invoices with business manager.
• Coordinate and prepare designated programmatic meetings, including meeting announcements, agenda, meeting material, and recording/transcription of minutes of meetings.
• Provide clerical support to the counseling and administrative staff as requested.
• Set up and maintain client financial files and ledger cards.
• Coordinate client financial information with program manager.
• Assist other WestCare staff as needed in a collaborative manner to promote cooperation and portray a professional image to the community.
• Maintain filing system for administrative files and any other relevant files.
• Review and distribute, when appropriate, all incoming mail addressed to the program and administrative staff
• Assist in familiarizing clients to the program, including rules, incentives, and other pertinent information for client success.
• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.
• Perform any other duties as assigned.

Essential Qualifications:

Certifications/Licenses:

• Not applicable for this position

Education:

• High school diploma or equivalent is required.

Experience and Competencies:

• Past experience in a secretarial position, preferably in a social service setting
• Bilingual is preferred
• Must be highly organized, detail focused, and have excellent time management
• Must possess strong computer skills, to encompass all Microsoft Office applications
• Superior writing skills
• Excellent communication and interpersonal skills