Customer Supply Chain Manager, Club
HaleonAbout the role
Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, EmergenC, Advil, Voltaren, Theraflu, Tums, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.
Supply Chain Manager is directly responsible for building strategic & operational partnerships with key customer associates at all levels, to effectively manage the Haleon internal forecasting process, customer collaboration & planning, inventory & replenishment management and all logistical activities to, from and through to the customer.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
Manage the monthly forecast lock process with the Club channel teams, reporting variations or insights as they occur to both commercial and supply chain partners.
Own the end-to-end supply chain interface and build senior relationships and contacts at customers across the Haleon portfólio.
Manage a desk or desks as designated/agreed with the Team Lead of Customer Supply Chain.
Lead the customer in thinking and understanding the current customer supply chain strategy and business model through collaborative integration to determine opportunities and solutions.
Manage the logistics execution for turn business, promotions, displays, new items in collaboration with the display teams, demand planning, distribution, and transportation.
Lead the team in implementing agreed strategies that ensure consistent execution of supply chain, logistics, forecasting, replenishment, and inventory strategies across the total customer supply chain.
Champion the Haleon supply chain to deliver customer scorecard and critical customer KPI results via vendor agreements gained at annual top-to-top meetings or through publication.
Produce and publish KPI reporting in agreement with the Director of Customer Supply Chain, including OTIF, fill rate, on-time performance, inventory metrics, in-stocks, days forward coverage, weekly sales vs. forecast performance, and customer fines and penalties within the P&L.
Communicate all customer supply chain initiatives to Haleon leadership teams and drive improvements, efficiencies, and opportunities that benefit both Haleon and the customer supply chain.
Support and facilitate personnel development of direct/indirect reports to meet career aspirations, including coaching, PDP discussions, and talent reviews, building commercial acumen to ensure ongoing value creation for Haleon.
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
Bachelor’s degree
5+ years of Customer Supply Chain or Logistics leadership experience
Experience with supply chain processes that include order management, outbound warehouse activities, freight movement and customer receiving practices.
Experience in replenishment, forecasting and inventory management concepts, direct experience preferred.
Strong analytical skills (trend analysis, cost benefit analysis)
Knowledge of budget and expense control and general accounting principles.
Proficient use of Order Processing and Replenishment systems and reporting.
Effective verbal and written communication skills, including presentation skills
*Some Travel Required
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
- MBA
- APICS Certification, Black or Green Belt, Lean Sigma Certification
- Knowledge of enterprise resource planning systems
- Sense of urgency, flexibility and accountability
- Enterprise thinker (end-to-end supply orientation, cross functional team spirit, sharing of good practices within the network)
- Proven planning and organizational skills
The ideal candidate will also possess the following leader behaviors:
- Champion Change
- Innovative
- Manage Execution
- Drive Results
- Focus on Customer Needs
- Use Sound Judgment
- Foster Enthusiasm and Teamwork
- Negotiation skills
<
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s