Manager, Community Services

Work with Impact. Be Connected. Live the Pilbara Experience. Learn, Lead, and Thrive.

About Us

PCLS has regional offices in Karratha, Roebourne, South Hedland, and Newman. We offer a range of services, including:

• Legal Services
• Financial Counselling
• Tenant Advice and Education Service
• Housing Support
• Domestic Violence Advocacy & Support
• Redress Support
• Settlement, Engagement and Transition Services (SETS)

About the Opportunity

We have a vacancy based in our Karratha office. This position is a full-time, ongoing role, working 10 days per fortnight or 38 hours per week.

An integrated service model aimed at delivering client-centered social services includes: National Redress supporting survivors of institutional child sexual abuse; Settlement Engagement and Transition Support (SETS), assisting newly arrived migrants and refugees settling into the community; Family and Domestic Violence (FDV) Services offering case management, and prevention support to individuals and families affected by FDV; Financial Counselling helping clients overcome hardship and building long-term financial resilience; and Housing support delivering assistance for individuals at risk or experiencing homelessness

Benefits

• Competitive Salary (commensurate with skills and experience)
• Join our wellbeing squad
• Annual flight allowance
• Annual leave (5 weeks) with 17.5% annual leave loading
• Additional 0.5% superannuation
• Location allowance
• Regular supervision and professional development and training opportunities
• Access to not-for-profit salary packaging
• Air conditioning and dependent allowance (if eligible)
• Salary Packaging available (tax incentives)
• Gifted leave over Christmas and the New Year.

Essential Criteria:

The successful applicant will demonstrate:

• Strong networking capability and experience in stakeholder engagement and advocacy.
• Proven leadership in program, people, project, and contract management within funded service environments.
• Sound risk management, compliance, and reporting skills aligned with strategic objectives and funding agreements.
• Highly developed interpersonal, verbal, and written communication skills.
• Commitment to ethical practice, including privacy and confidentiality obligations.
• Current Australian driver’s licence, unrestricted working rights, and willingness to travel to remote locations.

Desirable Criteria:

• Qualifications in social work, community services, business management or related discipline. Postgraduate qualifications are desirable. Minimum of 5 years’ senior leadership experience.
• Proven experience in executive leadership, corporate functions, and financial management

How to Apply

Please apply through SEEK.

Please click on the “Quick apply" button and attach your detailed resume and cover letter addressing the selection criteria.

Applications close Thursday, 12 February 2026.

Please note that the advertisement may close earlier if a suitable candidate is found.

Inclusion, Diversity and Equity Statement.

PCLS is committed to embracing diversity and fostering an inclusive and welcoming workplace.

PCLS encourages Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, religion, and sexual orientation to apply. We are a child-safe organisation.

Please note that the advertisement may close earlier if a suitable candidate is found.

Watch our recruitment video: https://www.linkedin.com/feed/update/urn:li:activity:7386546891238404096/