Director, Compliance Governance
Capital OneAbout the role
The Compliance and Ethics organization, within the Enterprise Risk Organization, is seeking a Director to help lead key initiatives managed within the Compliance Governance team. This role will also interface with key enterprise-wide initiatives (e.g. Generative AI, International risk management) representing the Compliance Governance team to identify where additional enhancements to our Compliance Management Program (CMP) policies, standards and/or procedures are needed to effectively manage Compliance risk.
We are seeking a dedicated, disciplined, process or program risk professional who excels in a team and matrixed environment. The successful candidate will be self-starting, entrepreneurial and collaborative. This individual will have experience in risk management, improving processes, identifying with the perspective of our customers, and be able to connect the elements of the CMP to the regulatory environment and to existing business processes.
This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong problem solving and analytical skills, attention to detail, process/project management capability, and results driven are essential to succeeding in this role. This individual should feel comfortable working with quantitative and qualitative information and can move from the “gray” area to grounded recommendation in an organized and transparent manner.
Responsibilities include, but are not limited to, the following:
Play a key role in contributing to the effective design and delivery of specific initiatives intended to enhance the existing Compliance Management Program
Collaborate with our stakeholder community (e.g. AML, Compliance Advisory & Testing, Enterprise Risk Management, Operational Risk Management, Audit, Business Risk Offices, and front line process owners) to enhance existing or establish new governance practices
Leverage data and analytics to inform outcomes and proactively identify opportunities for improvement
Actively support internal and external audits and exams
Coordinate with cross-functional/matrixed performers to accomplish shared objectives
Anticipate/identify/escalate problems early and propose potential mitigations
Understand key requirements from external entities such as auditors and regulators
Conducting substantive reviews; advising on mitigating conditions, as needed; and delivering advice and guidance to leadership
Support Compliance Management Program initiatives through awareness, education, and outreach; perform program-related monitoring activities; engage in data analytics to inform the program; and provide advice and counsel.
Identify and drive changes and challenges to current processes, procedures, and controls to improve and enhance risk governance.
Formulate and implement solutions, leveraging technology as much as possible
The core competencies include:
Strategic and analytic orientation - a proven track record of decision making and problem-solving based on available data
Excellent verbal and written communication skills
Highly collaborative orientation and strong team player who places the best interests of the organization above personal objectives
Ability to establish credibility, trust and support within all levels of the organization
Aptitude for synthesizing complex issues into a clear and concise summary
Proactive and results-oriented\
Active listener and critical thinker
Excellent written and oral communication skills
Spotting issues and proactively identifying thoughtful, well-reasoned solutions; and has excellent judgment.
self-motivated, flexible in responding to changes in assignments and job responsibilities, and maintains positive working relationships with business partners.
Prioritizing among multiple tasks and responsibilities in a fast-paced, dynamic environment, while maintaining collaborative relationships with various partners.
Basic Qualifications:
Bachelor’s Degree or Military experience
At least 7
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