Senior Business Analyst

Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en.
 

POSITION SUMMARY 
Sony Corporation of America (SCA) is seeking a Senior Business Analyst, GSIRT-US to join the Corporate Information Security Division located in the US/Reston. We are seeking an experienced and highly motivated Senior Business Analyst to join our growing security team.  For this role, the individual will be expected to discover, define, analyze, and document requirements specifications for projects relating to automating IT processes developed by our IT organization.  They will help our goal of improving efficiency, accelerating threat response, and strengthening our security posture across the global Sony organization.  

JOB RESPONSIBILITIES 

• Act as a strategic liaison between security stakeholders (analysts, managers, PMs) and the development team (including offshore staff) to bridge the gap between business needs and technical solutions. This includes gathering, refining, and documenting user requirements, translating them into clear technical specifications, and collaborating on testing and validation to ensure delivery of successful automation projects.  

• Create user stories to capture stakeholder requirements and translate them into actionable tasks for the software development team. 

• Analyze existing technical processes across the organization, identify opportunities for automation, and collaborate with technical staff to map out streamlined end-to-end business processes. You'll also play a key role in driving process improvement and optimization initiatives across the entire organization.  

• Develop and maintain comprehensive documentation, including user requirements, training procedures, SOPs, overall system documentation, and training materials, while providing user support during the roll-out of automation initiatives    

• Participate actively in agile ceremonies (backlog grooming, sprint planning) to coordinate the software delivery lifecycle.  

• Conduct research, interpret technical documentation, and provide recommendations to solve complex people/process challenges across the organization.  

QUALIFICATIONS FOR POSITION 

Your qualifications and experience should include:  

• 3+ years of experience in requirements gathering, analysis, and documentation.  

• Experience working in a technical environment with exposure to cybersecurity concepts.  

• Experience with Agile methodologies (preferred)  

• Proficiency in user story creation and business process mapping  

• 1+ years of experience with direct programming or working as part of a software development team.  

• Experience conducting GAP analysis with proven ability to; elicit and understand business and functional requirements based on the team's specific needs and challenges  

• Excellent oral and written communications; an ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding  

• Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, employees, and management at all levels and thrive in a cross-functional environment.  

• Strong analytical, problem-solving, and conceptual skills.  

• Highly motivated and strong work ethic and commitment to accomplish assigned tasks.  

• All candidates must be authorized to work in the USA.  

In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology”. 

Benefits:    

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.   

 What we offer you: 

• Comprehensive medical, prescription drug, dental, and vis