System Maintenance Network Operator

Company Description

Salary: $85k-120k DOE & Location

Korean Bilingual Required

The On-Site Network Operator is responsible for daily network monitoring, operations, and incident handling at assigned sites. This role ensures stable network infrastructure by managing network equipment, circuits, troubleshooting incidents, handling service requests, and preparing operational reports.

Job Description

• Monitor and operate on-site network infrastructure

• Manage network equipment and circuit operations

• Handle customer service requests (CSR)

• Perform incident response and troubleshooting

• Resolve network issues and service disruptions

• Prepare operational and incident reports

• Collaborate with senior operators and cross-functional teams

Qualifications

1. Arizona

Experience: 10+ years 

Required Skills:

• Operation of Juniper network equipment

  • L3 Switches: QFX5120-48Y-AFO-T, QFX5110-48S-AFO-T2

  • L2 Switch: EX4100-24T-TAA

• Aruba wireless LAN operation

• Fortigate firewall operation

2. Savannah, Georgia 

Experience: At least 10 years
(Senior operator already on-site)

Required Skills:

• Cisco network equipment operation

• Aruba wireless LAN operation

• Firewall operation: Fortigate and Palo Alto

3. Ohio 

(Senior operator already on-site)

Required Skills:

• Cisco network equipment operation

• Extreme Networks wireless equipment operation

• Firewall operation: Fortigate and Palo Alto

General Requirements

• Authorized to work in the United States

• Able to work on-site full time

• Strong troubleshooting and incident response skills

• Effective communication and documentation skills

Additional Information

All your information will be kept confidential according to EEO guidelines.