Employee Success M&A Director

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Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As a strategic partner in our Employee Success (ES) M&A team, you will direct the end-to-end people strategy for our global acquisitions. You are not just an integration lead; you are a pioneer in the agentic transformation of M&A. Your mandate is to move beyond manual, spreadsheet-heavy processes by leveraging AI-driven agents to automate workflows, accelerate integration value, and deliver a seamless "future-state" employee experience.

You'll help to shape the future of HR M&A at one of the most acquisitive companies in the technology industry, working on a range of small-but-not-simple tuck-ins to multi-billion dollar acquisitions.

Key Responsibilities

M&A Strategy & Execution

• Lead M&A strategy and conduct all HR operational and financial due diligence, assessing organizational and people implications for each transaction.

• Design, build, and manage comprehensive project plans, budgets, and all key integration deliverables (e.g., reports, integration plans, communications).

• Direct global integration efforts in partnership with the extended HR team and cross-functional leaders to ensure consistent, compliant, and seamless employee experiences while owning all risk escalation and integration reporting.

• Drive continuous improvement of the HR M&A integration playbook and advise HR Business Partners on troubleshooting and supporting acquired employees during their transition.

Governance & Compliance

• Data Integrity: Establish rigorous governance standards for managing sensitive employee data through AI-assisted data rooms and automated audit logs.

• Global Compliance: Ensure all integration activities comply with local labor laws and international consultation requirements while maintaining a "OneTeam" global approach.

Agentic Transformation & AI Innovation

• Workflow Orchestration: Lead the "agentification" of ES M&A by implementing AI-driven tools to automate high-volume tasks such as benefits side-by-sides, role mapping and leveling, offer letter generation, and approval sequences.

• Strategic Process Reengineering: Act as a "Use Case Manager" to identify and eliminate operational bottlenecks. Partner with innovation squads to build future-state process designs that can be automated and scaled across the enterprise.

The Person Most Successful in this Role
 

• Strategic Visionary & Operator: You combine 10+ years of HR/M&A experience with a passion for disruptive innovation and can balance big-picture people strategy with disciplined execution.

• AI Champion: You are eager to "build for the M&A persona" within core ES systems, moving work from manual tools (e.g., Google Sheets) to agent-first platforms.

• Courageous Influencer: You can build trust with acquired leaders (even in ambiguous, late-night deal scenarios) and influence internal COEs to prioritize M&A-specific complexities and needs.

• Global Navigator: You are effective in highly matrixed environments and comfortable flexing to support international deal cycles.

Qualifications

• Education: Bachelor's or Master's degree in HR, Business, or a related field.

• Experience: 10+ years of relevant HR experience, with a minimum of 5–8 years specifically leading HR M&A activities in the technology industry.

• M&A Depth: Proven track record leading large-scale integrations (1,000+ employees) and managing global stakeholders.

• Travel: Ability to travel up to 20% of the time during peak deal activity.

Unleash Your Potential

When you join Salesforce,