Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You are a strategic and empathetic technology leader who combines a deep understanding of IT systems with a passion for artificial intelligence, automation, and people development. You have led diverse, high-performing teams that deliver secure, scalable, and intelligent technology solutions. Equally comfortable guiding architectural decisions and setting governance frameworks, you champion responsible AI adoption and operational excellence.

As the Senior Manager, IT, Enterprise Systems, you will lead a growing team responsible for Justworks’ enterprise systems, automation, and AI operations. Your leadership will drive the integration of AI and automation into IT and business workflows—enhancing productivity, improving reliability, and enabling smarter, data-informed operations. You’ll oversee critical enterprise platforms spanning identity and access management (IAM), collaboration tools, and software management and governance (SMG), ensuring the business operates securely and efficiently.

You understand that innovation must be balanced with governance, ensuring AI and IT initiatives align with company values, regulatory requirements, and ethical best practices. You’ll partner closely with peers across Security, Data, and Engineering, fostering a culture of experimentation, transparency, and continuous improvement. Through strategic vendor partnerships, scalable systems, and automation, you’ll empower Justworks employees to do their best work while reducing manual processes and improving system reliability.

A passionate learner and mentor, you’ll guide the next generation of AI and systems engineers toward technical and professional excellence. You’ll build trusted relationships across the organization—from individual contributors to senior leadership—to identify opportunities where IT and AI can make meaningful impact. This is a high-impact, cross-functional leadership role where your vision will shape the future of intelligent, secure, and human-centered technology at Justworks.

Your Success Profile

What You Will Work On

• Work with the leadership to create IT strategy and roadmap, and lead the execution of those initiatives to improve IT maturity and achieve IT’s vision, mission and objectives
• Lead and mentor a high-performing team responsible for identity, automation, enterprise systems, and AI operations.
• Drive the strategic direction of software management and governance (SMG), ensuring tools are evaluated, implemented, and maintained with efficiency, compliance, and cost optimization.
• Manage the lifecycle of core SaaS and enterprise platforms such as Google Workspace, Slack, Atlassian, and other critical business systems — ensuring reliability, observability, and strong integrations.
• Partner with Security to strengthen our identity and access management ecosystem — including Okta, SSO, MFA, SCIM, and lifecycle automation.
• Partner with Security, Compliance, and Legal to align IT systems with SOC1/SOC2, data privacy, and regulatory standards.
• Develop and oversee automation initiatives that streamline processes, reduce manual touchpoints, and improve the employee experience.
• Establish and maintain AI governance and enablement frameworks, ensuring the responsible use of generative AI and automation tools across the business.
• Provide mentorship and direction to the Senior AI Operations Engineer and related AI operations functions, ensuring alignment with IT and enterprise objectives.
• Manage and optimize Google Cloud Platform (GCP) environments that support enterprise systems, automation pipelines, and AI-driven workflows.
• Partner cross-functionally with Data Engineering, Product, and Security to identify opportunities where AI and automation can increase productivity and deliver measurable va