Commercial and Industrial Operations Manager I OR II

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, June 24, 2026

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Depending upon the desired qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the job hierarchy.

Location: Lake Mary or surrounding area ​

Job Summary

The Commercial and Industrial Operations Manager I OR II position has single point accountability under general direction of the Director of Operations. This position is responsible for managing all aspects of project operations to ensure project success factors are met. These include but not limited to system availability, all aspects of maintenance (Preventative, Corrective, Predictive, Planned Corrective), cost, contractor and vendor oversight, environmental, safety, communications, security, and reporting.

The position level is defined by complexity of projects assigned as well as expected and delivered contributions to support development of the Operations team, process, and tools used across the Energy Services Operations organization.  Typical responsibilities include  technical depth of understanding, contribution to more complex projects, and include leadership expectations to be active and vocal in enhancing the department’s objectives and initiatives.  This can include stepping up to take on special assignments.

The position is accountable for a portfolio of assigned projects with varying levels of risk that impact the organization, Senior Management, and Energy Services customers.  PM level may be assigned projects with specific risk-informed requirements based on specific experience and skill sets.

This position will serve as a unifying agent providing leadership, decision making, management, guidance, coordination, and control of overall projects in accordance with established policies, procedures, systems, and requirements of the Company.

Entry to either Operations Manager  level is based on experience, knowledge, skills and abilities, and should align with business unit personnel needs to manage the portfolio.

Responsibilities

System Knowledge and Performance

• Operations Managers are responsible for understanding overall system designs, equipment used, sequence of operation, monitoring, oversight, delegation, and coordination with various internal and external organizations providing services to the system operations of the assigned projects.  (This can include understanding of controls, protection systems, contractor and vendor oversight, contracts associated with assigned sites, EHS, QA/OC, diagnostics, communications, stakeholder engagement, regulatory, security, etc.).

• Operations Managers coordinate and collaborate with contractors, vendors, and suppliers daily to manage preventive and corrective maintenance and operation of Duke Energy Services systems.

• The Operations Manager shall use the Maintenance Management Tool (MMT) to track all maintenance activities including preventive and corrective.  This includes scheduling, verifying completion with contractors and vendors, and recording completion timing of maintenance activities.

Establish and maintain communications among project stakeholders

• Structure, lead, or assist in project related meetings to ensure open communication with key stakeholders including Duke Energy Services customers, management, coworkers, contractors, and vendors.  Duties can include preparing verbal and written communications periodically. These communications may include but not limited to, ad hoc reports, project status, maintenance timing and procedures.

Manage project(s) including scope, schedule, cost, safety, site responsibility and system performance

• Manage the life of projects post construction including contracting, schedule development, monitoring, cost control measures, procurement/contracting strategies, vendor selection, warranty management, invoice oversight, and integration processes as applicable.

• Thorough review of invoices to ensure scope is completed and invoice amount is accurate for the scope performed.  This can include site inspections and scope verification, follow up calls