Head, Field Learning & Development

Job title: Head, Field Learning & Development

Location: Cambridge, MA or Morristown, NJ

About the job

Strategic context:

Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level.

The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making.

Our Team:

The North America Field Learning and Development Team is a key engine to drive customer engagement, team leadership and team success.  The L&D Team’s primary purpose is to support our field teams to exceed product goals in order to expand the ability to support more patients through continuous learning excellence. 

Main responsibilities:

The Senior Director of Field Learning & Development reports to the Customer Facing Operations Pillar Head and is a key member of the NA Customer Facing Leadership Team. This person will have responsibility for gap assessment, strategic planning, content development, implementation and measurement of product training, field leadership/management training, and customer-engagement skill-based training for commercial customer-facing teams (sales and sales leadership roles) of all NA  therapeutic areas.  Training will be delivered leveraging Sanofi standard platforms to include eLearning, live meetings, virtual training, all with a strong patient and science focus. 

Develop and lead a comprehensive strategy for delivering training across field teams in all NA Business Units and therapeutic areas aligned with company, business unit and brand goals.

·       Lead Team of 35 Learning & Development professionals; 5-7 direct reports

·       Develop strategy for NA resources and experiences which will reinforce the competencies and enhance capabilities of the field teams including new hire curricula, new product launch planning, selling skills, and field leadership development.

• Lead proactive assessment of knowledge gaps within field teams; provide oversight and guidance to each product team to address with training initiatives and programs.

• Determine and implement innovative, efficient and effective ways of delivering training, leveraging Global GTMC and NA Learning standards

• Develop and execute learning experiences

• Ensure all training materials incorporate all appropriate regulatory and legal compliance guidance per the Sanofi Standard Operating Procedure

• Establish and implement key metrics to track and communicate level of value and impact of training and development initiatives to all stakeholders

-Ensure strong partnership within each business unit is maintained by each TA training lead

 -Manage BU Head expectations of GTMC changes in ways of working and support development of BU specific needs within the GTMC vision

·       Ensure tight coordination with NA Learning and Global GTMC to drive efficiencies and effectiveness.

• Help develop one Sanofi learning strategy by providing the NA perspective in Global GTMC and NA Learning decisions

·       This role requires a high level of collaboration with Sales Leadership, Brand teams, Market Access, PSS, Medical, Legal and Compliance as well as offshore hub colleagues.

·       Reinforce new ways of working for the Commer