Senior Service Agreement Analyst

Amentum is seeking a Senior Service Agreement Analyst for the Space Force Range Contract (SFRC).

This position is eligible for a hybrid telecommuting schedule. 
 

Essential Functions

• Lead the enterprise, spanning locations from Patrick Space Force Base, FL to Vandenberg Space Force Base, CA, in establishing and managing a centralized Service Level Agreement (SLA) and Software Asset Management (SAM) capability responsible for agreements related to IT business systems, mission system hardware, software licensing, subscriptions, maintenance agreements, and third-party support services.
•  Minimize the cost of SLAs, software licensing, maintenance agreements, subscriptions, and other recurring costs through supply chain optimization, software license management, strategic sourcing, and cost reduction initiatives.
• Forecast, manage, and track software licenses, subscriptions, SLAs, maintenance agreements, and third-party support costs at the Range Asset level, ensuring compliance, lifecycle management, and operational supportability.
•  Develop and maintain policies, processes, and procedures for Software Asset Management (SAM), IT Asset Management (ITAM), SLA governance, and supply chain management activities.
• Ensure compliance with software licensing agreements, maintenance contracts, and vendor terms and conditions by maintaining accurate entitlement records, inventories, renewal schedules, and audit-ready documentation.
• Serve as the primary customer interface for SLA and software asset management matters, including leading recurring working groups with internal and external stakeholders focused on service performance, vendor management, asset governance, and compliance.
• Provide training, process documentation, and workflow development for inventory and asset management systems, with emphasis on software asset tracking, license management, and integration with procurement and supply chain functions.
•  Review existing SLAs, software licensing agreements, maintenance contracts, and support subscriptions for applicability, utilization, compliance, and cost effectiveness while making recommendations for annual budgeting and strategic planning requirements.
•  Evaluate and recommend solutions for new service agreements, software acquisitions, licensing models, cloud subscriptions, and modernization efforts to ensure alignment with operational, technical, and financial objectives.
• Manage software asset lifecycle activities including acquisition, deployment, utilization, renewal, reassignment, optimization, and retirement.
• Conduct software usage and consumption reviews to identify underutilized licenses, compliance risks, consolidation opportunities, and cost avoidance initiatives.
• Coordinate and support software vendor audits, internal compliance reviews, and asset verification activities to maintain audit readiness.
•  Work closely with management to identify and mitigate potential challenges, including software compliance risks, license shortfalls, supply chain disruptions, schedule delays, budget constraints, and vendor-related issues.
• Provide input on project risks and opportunities, focusing on supply chain impacts, software licensing requirements, lifecycle considerations, and logistical constraints.
• Develop and present executive-level reports, dashboards, and briefings on software asset utilization, compliance status, SLA performance metrics, procurement forecasts, and cost optimization initiatives.
• Present information in formal settings to customers, senior leadership, and stakeholders regarding software asset management strategies, SLA performance, compliance posture, and organizational initiatives.
•  Provide support across procurement, contracts, and subcontract administration functions as needed to meet SFRC mission requirements, including acquisitions, vendor engagement, contract execution, compliance activities, proposal support, supplier management, and other operational priorities to ensure continuity of service and program success.
• Perform other duties as assigned.

Required Skills

• Knowledge and experience leading organizational change management initiatives.
• Strong understanding of Software Asset Management (SAM), IT Asset Management (ITAM), software licensing models, and lifecycle management best practices.
•  Ability to lead cross-functional teams with diverse technical backgrounds in support of process improvement and governance initiatives.
• Experience analyzing software licensing agreements, vendor contracts, maintenance agreements, and subscription models.
•  Strong procurement, vendor management, negotiation, and contract administration skills.
• Ability to work independently and collaboratively in a fast-paced, mission-critical environment.
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