Sr. Director, Technical Program Management

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are seeking a seasoned Senior Director of Technical Program Management to lead and oversee our solution engineering efforts. This role provides strategic leadership and oversight to a team of TPMs who define high-level technical solutions, collaborate with product and dependent teams, and ensure seamless handover to development teams for detailed design and implementation. The Senior Director will work closely with development managers to track project status, report updates to leadership, and resolve any blockers faced by the development team. The ideal candidate will possess a strong engineering background, exceptional leadership skills, and a proven track record in managing complex technical projects.

Key Responsibility

· Provide leadership and oversight to a team of TPMs who work across product and dependent teams to define high-level technical solutions.

· Ensure that solution designs align with business objectives and technical goals and timelines.

· Facilitate the seamless handover of detailed design and implementation tasks to development teams.

· Collaborate closely with Development Managers to track project status, ensuring timelines and milestones are met.

· Report project updates, progress, and any issues to leadership in a clear and concise manner.

· Assist Development Managers in resolving any blockers or technical challenges faced by the development team.

· Ensure solutions are scalable, sustainable, and align with the overall technical strategy of the organization.

· Drive continuous optimization of solution design processes to improve efficiency and effectiveness.

· Mentor and develop the professional growth of direct reports, fostering a culture of high performance and achievement.

· Build and manage a high-performing team of TPMs, ensuring alignment with company goals and strategic direction.

· Work with business sponsors and stakeholders to develop project roadmaps that align with business objectives and resource availability.

· Collaborate with global teams, including those in Singapore, Austin, Bangalore, and Foster City, requiring flexibility in working hours.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Visa is not offering relocation assistance for this role.

Qualifications

Basic Qualifications:
12 years of relevant work experience with a Bachelors Degree or 15 years of relevant work experience

Preferred Qualifications:
15+ years of experience with a Bachelor’s Degree, or 12 years of experience with an Advanced
Degree (e.g. Masters, MBA, JD, MD), or a PhD with 9+ years of experience.

· Hands on expertise in creating solutions for complex problems and working with dependent stakeholders to align on solutions and implementation timelines.

· Extensive experience in designing and implementing scalable and sustainable technical solutions.

· Strong understanding of program dependency management, creating timelines, monitoring risk and driving towards resolution.

· Experienced in leading annual planning functions for complex, cross-functional organizations.

· Excellent verbal, written, and presentation skills, with the ability to communicate technical and business issues and solutions effectively.

· Deep analytical and problem-solving skills, with the ability to think strategically.

· Strong leadership qualities and organizational skills, with the ability to adapt quickly to change.

· Proficient in tools such as JIRA, Wiki, and Microsoft Office tools.

· Knowledgeable in Site Reliability, Performance Engineering, Security, and Testing Domains.

· Exceptional knowledge of Agile/Scrum/Lean principles and practices.

· Financial services and payments network experience is a plus.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the tim